Client Services Specialist

Are you looking for a fun and challenging position that will provide you with wide range of IT experience and career growth? Do you want to work with a talented team that is invested in your development? If so, we have a great opportunity for you. CalVCB is looking for a highly motivated individual to join our IT Service Desk team, supporting CalVCB staff in Sacramento.

Under general supervision of the Information Technology Supervisor II, the Information Technology Associate will serve as a technical specialist for Service Desk and Desktop support, handling routine support needs. This position will primarily function within the Client Services domain.

This position provides hybrid telework opportunities, with employees required to work in person at least two (2) days per week and as needed/required. Beginning July 1, 2025, all employees will be required to work in person four (4) days per week in alignment with Executive Order N-22-25.

This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment and once per year. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment. We do not accept STEM-OPT. CalVCB uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to .

You will find additional information about the job in the Duty Statement .

Minimum Requirements You will find the Minimum Requirements in the Class Specification.
•   INFORMATION TECHNOLOGY ASSOCIATE Additional Documents
•   Job Application Package Checklist
•   Duty Statement Position Details Job Code :
JC-478879

Position (s):
-006

Working Title:
Client Services Specialist

Classification:
INFORMATION TECHNOLOGY ASSOCIATE $4,791.00 - $6,421.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

$5,266.00 - $7,058.00 B
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

$5,757.00 - $7,716.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

$6,331.00 - $8,485.00 D
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Work Shift:
8AM - 5PM

Work Week:
Monday - Friday

Department Information
The California Victim Compensation Board (CalVCB) is a state program dedicated to provide financial assistance to victims of crime and help them restore their lives. At CalVCB, we work to reduce the impact of crime of victims' lives. We reimburse crime-related expenses, connect victims with services and support, and do all we can to inform and empower victims.

The CalVCB is a special funded department under the direction of the Government Operations Agency. If your goal is to make a difference in a small, compassionate agency, this is the job for you. We value diversity and inclusion, facilitate, and support employee recognition, and actively promote career development. If you are interested in becoming part of a diverse workforce where you have a sense of accomplishment and purpose, CalVCB invites you to apply for this employment opportunity.

Our Mission: CalVCB is a trusted partner in providing restorative financial assistance to victims of crime.

Our Vision: CalVCB helps victims of crime restore their lives.

Diversity, Equity, and Inclusion (DEI) Statement: CalVCB is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of California, and to creating a work environment in which all employees are valued, included, and empowered.

LinkedIn:

Department Website:

Special Requirements
A completed and detailed State application must be received in the Human Resources Unit or postmarked by the final filing date and include the following:
•   On the Examination/Employment Application (STD. 678) enter the Job Control Number and Position Title in the "Examination(s) or Job Title(s) For Which You Are Applying" Section.
•   If you are applying using list eligibility please ensure you have taken the exam or have verified your past exam is still active.
•   Cover Letters, Resumes, Statement of Qualifications, etc. DO NOT replace the required Examination/Employment Application STD. 678.
•   For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants MUST include all employment history on the Employment Application (STD 678), including detailed job descriptions/duties, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information may be disqualified and/or will experience delayed processing times and your eligibility for this position may be impacted.
•   Do not include your Social Security Number, method of eligibility, or LEAP information in your application package.
•   If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation. Please utilize the following link to view approved agencies: Foreign Transcript Evaluation (CL-635) (ca.gov) Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/2/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at . When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Victim Compensation Board
Bridget Campbell
Attn: RPA 25-065/ JC 478879
P.O. Box 48

Sacramento , CA

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Victim Compensation Board
Drop-Off App Address
RPA 25-065 JC 478879
400 R Street

Sacramento , CA 95811

08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
•  Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at . All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
•  Resume is required and must be included.
•  Statement of Qualifications -
A Statement of Qualifications (SOQ) is required at the time of your application submittal. Please see the "Statement of Qualifications" section of this job advertisement for detailed instructions for the SOQ submission click apply for full job details