Nasco Stone & Tile is currently seeking an exceptional Senior Client Services Representative to join our Port Reading, NJ onsite team. As a Customer Service Representative, we need someone who is ready to provide a variety of support to our sales team and clients.
Responsibilities
Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment.
Address customer inquiries and order issues from order entry to order delivery.
Participates in special projects and performs additional duties as required.
Qualifications
3 years of customer service experience preferred.
Focus on customer account management preferred.
Competencies
Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required.
Ability to demonstrate strong organizational and problem-solving skills required.
Ability to demonstrate strong interpersonal relationship-building skills.
Must have a moderate level of computer skills in Word and Excel.
Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively.
Ability to work in a fast-paced environment.
Benefits
401K with company Match
Health Insurance
Paid Vacation
Company
Nasco is a multi-generational family owned and operated business importing and supplying natural stone from all over the world for over 50 years. We specialize in supplying directly to large-scale commercial as well distributors around the country through our architectural and design community. We have a NYC Flagship Showroom as well as a Corporate Headquarters and showroom in New Jersey where we stock 5,000,000 SF of stone and tile.