IMPORTANT APPLICANT NOTES - PLEASE READ THIS JD CAREFULLY IN ITS ENTIRETY :
This role requires pre-sale (pricing, media planning, and media strategy) and post-sale (project managing and execution) media experience.
This role also requires an email to be sent to with the SUBJECT LINE of "YOUR FULL NAME - FQ AM Application" and include:
- Why do you want to work at FQ?
- Why are you uniquely qualified for this position based on the below criteria and how FQ positions itself as media/content/publishing partner?
- Please share an example of a social-first campaign you worked on for both pre-sale and post-sale that involved branded and/or sponsored content.
- Attach your resume as a PDF.
Role Overview:
As a Account Manager / Client Services Manager, you will play a key role in shaping and executing media strategies, managing client relationships, and overseeing the lifecycle of campaigns. Reporting to the Director, Client Services & Operations, this position is ideal for a proactive and detail-oriented individual with a passion for project management, creativity, and client success.
Key Responsibilities:
- Account Management: Serve as a point of contact alongside the Director of Client Services for clients, ensuring seamless communication and alignment from pre-sales through post-sales.
- Media Planning & Pricing: Translate media strategies into tactical pricing plans that achieve the client's objectives and fit within specific budget parameters.
- Project Management: Create and manage detailed timelines, budgets, and workflows to ensure all deliverables are executed on time and within budget. Proactively address potential risks and troubleshoot issues as needed.
- Collaborate with Creative Strategy Team: Partner with the creative strategy team to develop compelling client pitches, identify hard costs, and design packaging strategies that maximize value while maintaining profitability.
- Collaborate with Social and Video Teams: Partner with the social and video teams to connect on upcoming projects, build out internal timelines and work through feedback loops for projects in post-sale.
- Budget Oversight: Work with the Director of Client Services to oversee budgets for projects in post sale, ensuring accurate estimations during the planning phase and tracking expenses through campaign completion.
- Performance Optimization: Work with Manager, Media Activation to monitor and analyze campaign performance, providing strategic recommendations and optimizations to drive results and foster repeat business.
- Client Reporting: Lead the creation of comprehensive campaign wrap reports that highlight key outcomes and ROI, building the foundation for future partnerships.
Qualifications:
- 3+ years of experience in client services or account management and 5+ years of experience in the media, advertising, or marketing industry.
- Experience and understanding of social content and experiential campaigns.
- Strong organizational and time-management skills with the ability to handle multiple projects simultaneously.
- Excellent communication and interpersonal skills to build and maintain strong client relationships.
- Proficiency in budget management and an understanding of media production processes.
- Detail-oriented, with a knack for problem-solving and a results-driven mindset.
- Experience collaborating with creative teams and managing cross-functional projects.
Note: This job description is intended to be a general overview and is not exhaustive. The specific responsibilities of this role may evolve based on the needs of The Female Quotient.