Our client, a national law firm, is seeking Client Contact Specialists to perform a variety of administrative functions to assist paralegals and attorneys in representing their clients fairly and efficiently by completing all intake and case related documentation on a daily basis.
Responsibilities:
- Call potential and/or existing clients to provide or obtain information
- Maintain consistent contact with current clients through regular follow-up
- Process requests, research, and update information in the Case Management system accurately and in a timely manner
Requirements:
- 2+ years of progressive work experience in a law firm or comparable field preferred
- Strong customer service focus; track record of providing exceptional customer service via phone
- High school diploma required
- Strong communication/interpersonal skills
Weekly day range:
- 4 weekdays 2-10pm
- Saturdays 9-5
Compensation: