Client Services Associate

Newport, North Carolina

Camp Albemarle
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Job Summary:

We are looking for a motivated and detail-oriented Appointment Setter to join our team. The Appointment Setter will be responsible for contacting potential clients, qualifying leads, and scheduling appointments.

Key Responsibilities:

  • Make outbound calls, emails, or messages to prospective clients to introduce our services.
  • Qualify leads and determine client interest and fit.
  • Maintain and update lead records in CRM software.
  • Follow up with leads to confirm appointments.
  • Handle objections professionally and provide accurate information.
  • Ensure a positive customer experience and build rapport with potential clients.

Qualifications:

  • High school diploma or equivalent; associate or bachelor's degree preferred.
  • Proven experience as an appointment setter, telemarketer, or in a similar role.
  • Excellent verbal and written communication skills.
  • Strong organizational and time management abilities.
  • Comfortable making cold calls and handling objections.
  • Proficient with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office/Google Suite.
  • Self-motivated with a results-driven approach.
  • Ability to work independently and as part of a team.

Preferred Qualifications:

  • Background in sales, customer service, or lead generation.
  • Bilingual skills (e.g., Spanish/English) are a plus.
Date Posted: 25 April 2025
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