Client Service Support Job Number: 25-04075 Help drive change. ECLARO is looking for a
Client Service Support for our client in
New York, NY. ECLARO's client is a leading global bank stimulating change and innovation in the industry by offering top-notch financial products and services for a wide-range of clients worldwide. If you're up to the challenge, then take a chance at this rewarding opportunity.
Position Overview: - Client Service is responsible for retaining, growing and developing strategic client relationships for a portfolio of (country, regional or global) clients for which they have primary service coverage responsibility, in line with applicable internal policies and external legal/regulatory frameworks.
Pay Rate: $32.00/Hour
Responsibilities: - Facilitating interactions with new and existing clients.
- Consulting with clients and supporting their account related queries.
- Building relationships and operations where needed.
- Ensuring adherence to internal policies and external legal/regulatory frameworks.
- Provide agency services (account bank, collateral agent, administrative agent, and trustee) on a diverse portfolio of project finance/structured finance transactions.
- Support Account Managers in managing a wide range of transactions for international and domestic clients, varying in complexity from account bank to multi-role transactions with multiple deliverables.
- Identify, receive, transfer, invest and disburse trust and agency funds pursuant to the terms of the legal contracts (investment using internal and external investment firms, money movement via Fed Wires, Swift and ACH; set up of payments).
- Monitor transactions to verify borrowers' compliance with reporting requirements
- Interface with various internal departments such as Operations, Business Control and Compliance.
- Ensure that all weekly, by-monthly, and monthly reporting and systems updates are reviewed, approved and complete (overdraft, ticklers, deal events, annual account reviews, etc.)
- Responsible for ensuring excellent service is provided to all clients.
- Manage risk through strict adherence to internal policies and procedures.
Qualifications: - Ability to multi-task and excellent attention to detail.
- Strong interpersonal and verbal/written communication skills.
- Works collaboratively within the organization, as well as independently.
- Strong candidates may also, but are not required to, possess experience in Project Finance and/or Corporate Trust.
- Experienced in trust accounts' daily activity management.
- Familiar syndicated loan structures, collateral & security trustee services and administrative agent functions.
- Proficiency with software such as Outlook, Microsoft Excel, and PowerPoint.
If hired, you will enjoy the following ECLARO Benefits: - 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
Meghan Ruggiero Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.