Client Service Specialist

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commerical Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), take a holistic and tailored approach to insurance and risk management.

The Client Service Specialist works closely with advisors, line-of-business specialists, and dedicated client servicing professionals to analyze client data, evaluate needs, and help create effective risk management solutions designed to meet clients' financial goals.

PRIMARY RESPONSIBILITIES:
Prepares documents for presenting risks to market.
Prepares applications, summaries of insurance, insurance certificates, auto identification cards and other coverage related documents.
Prepares and updates draft renewal proposals.
Assists client service teams in the preparation of presentation materials.
Analyzes and summarizes complex data and compiles reports with supervision.
Records data into appropriate insurance company and firm software programs.
Runs cancellation and expiration reports.
Processes and completes endorsements and audits.
Processes Notices of Cancellations.
Requests Loss Runs.
Quotes flood and builder's risks policies as requested by an Account Manager.
Handles the renewing of bonds and flood policies.
Completes special projects as assigned.
Looks for opportunities to improve the firm, business segment and processes.
Brings issues and discrepancies to the attention of appropriate leadership.

KNOWLEDGE, SKILLS & ABILITIES:
Strong analytical, research and problem-solving skills.
High attention to detail.
Strong verbal and written communications skills.
Ability to multi-task and work effectively in a fast-paced team environment.
Intermediate to advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to learn any other appropriate program or software system used by the firm as necessary
Demonstrates the organization's core values, exuding behavior that is aligned with the firm's culture

EDUCATION & EXPERIENCE:
1 year of experience in the insurance industry required; 2+ years of experience in the insurance industry preferred
Certification(s): None required; None preferred
License(s): Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment required; Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment preferred

OTHER:
Fast paced multi-tasking environment

The starting pay is $21.56 hourly. Salary is negotiable upon time of hire.

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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.