Customer Service Specialist Be a part of a dynamic and energic team as a Customer Service Specialist. Bring your attention to detail and fantastic communication skills to aid in an important aspect of our client's overall experience.
Compensation: $18-$20/Hour
Location: Hybrid, on site in a Gainesville office 2 days a week
Schedule: Mon-Fri, 9AM-6PM (hybrid: 2 days in-office, 3 days remote) - final schedule assigned by manager
Responsibilities: - Advancing order flow, answering questions from customers and internal staff, and removing roadblocks on orders.
- Maintain operational efficiency by managing assigned records
- Maintaining communication with all involved parties to ensure requests are completed in a timely manner while adhering to individual client profiles for each order
Requirements: - Two years of experience in call center or customer service
- Good written and verbal communication skills
- Proficient data entry skills
- Ability to analyze work and notice trends
- Problem solving with a desire to help others
- Knowledge of Microsoft Outlook, Excel and Word
Benefits: PrideStaff offers competitively priced health, dental and vision insurance plans. Inquire for more details.
Compensation / Pay Rate (Up to): $18.00 - $20.00 Per Hour