Client Service Specialist I

Client Services Specialist Needed in Santa Barbara for a Property Management Company

Pay is $21.00 - $22.00/hour

Monday - Friday

8am - 5pm

Temp-to-Hire, permenant role.

Client is a Property Management division manages residential, commercial and mixed use properties in Santa Barbara, Ventura and San Luis Obispo Counties.

The Customer Service Representative must remain calm under the pressure of a busy and multi-faceted position and is responsible for

Essential Duties and Responsibilities:

Assist walk in customers

Attend and contribute to weekly leasing status meetings

Process rental applications - run credit reports, verification of rental history and employment

Contact rental applicants with approval/denial information

Draft rental agreements and addendums

Schedule lease signing and resident move ins

Process and track lease assignments and subleases

Address tenant inquiries regarding available units, leasing, assignment/sublet, general office questions, move out procedures, general resident ledger questions.

Parking - oversee parking list, agreements and rentals

Place follow up move in calls to new residents

Maintain neat and tidy workspace and lobby

Understand policies and apply them to different situations

Work well as a team

Other duties as assigned by supervisor

Qualifications:

A professional appearance

Ability to deal effectively with a wide range of people

A positive and outgoing nature

Neat legible handwriting

Regular and prompt attendance

Ability to work cooperatively with others

Detail oriented

Ability to meet multiple deadlines

Works well under pressure to meet deadlines

Good oral and written communication

Spanish speaking and writing is preferred but not required

OTHER SKILLS:

The following business skills are required: familiarity with computers including Microsoft Word, Excel and Outlook. Has the ability to compose a business letter.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.