Job Description:
MUST HAVES: - Prior work experience in commercial printing and direct mail fulfillment
- Prior experience with estimating
- Prior experience with billing/invoicing
- Prior experience with large-scale project management
RESPONSIBILITIES: The primary responsibilities are to support clients to ensure the completion of their projects and serve as consultants to meet clients' marketing production services objectives.
The successful candidate will be required to:
- Respond to new and existing client inquiries and order requests including understanding client requirements, initiating estimates and quotes, and providing technical support to achieve clients' marketing goals
- Enter orders into the ERP system
- Create purchase orders for varied components of projects
- Work closely with the production team as the client advocate to communicate objectives clearly and manage production to ensure quality and expectations are met
- Handle client communication and documentation for client meetings, project status, inventory, and project/program requirements.
- Track project schedules, budgets, and quality goals for each client project
- Proactively resolve issues and handle challenges to meet client objectives
Requirements of Client Service Representative/Account Manager:
This is a Direct Hire position. The hours are Mon-Fri 8 AM - 4:30 PM with some flexibility. The salary range is $55,000-$60,000 based on experience.
BENEFITS OFFERED: Health Insurance, 401K, Life Insurance, PTO, Paid Holidays, and More.
ll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.