Client Service Representative

Provide high quality customer service that meets or exceeds the expectations of our clients while supporting the doctors and support staff.
Pennsylvania Only -

• Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in.

• Oversee the clinic flow.

• Manage and assist client in the euthanasia paperwork process.

• Discuss payment choices with clients.

• Process Daily Estimate Report (Out Window CSR).

• Assist with daily administrative duties such as printing schedules, pulling charts, filing, emailing medical records, distribute daily mail and purging charts in system.

• Maintain knowledge of extension numbers to reach employees throughout the network.

• Assist in emergency situations by expediting calls to triage staff members.

• May require mentoring or overseeing students from various educational programs.

• Perform other job duties as assigned.