Client Service Representative

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Client Service Representative

Contract: Austin, Texas, US

Salary Range: 15.00 - 20.00 Per Hour

Job Code: 360451

End Date: 2025-05-02
Days Left: 9 days, 3 hours left

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Job Title: Customer Service Representative

Location: Austin, TX, 78727 (Onsite)

Duration: 6+ Months (Possible extension)

Pay range: $15 - $20 Hourly

About the Role:

• This role provides unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions.
• Assists with problem resolution, as needed.
• Responds to phone inquiries in a prompt, courteous and concise manner.
• Documents all encounters in clear and concise online logs.
• Transfers callers to other Call Center units as needed.
• Meets individual performance standards.
• Performs other duties as may be assigned by management.
• Attains and maintains strict required attendance and performance metrics.
• Flexibility and adaptability in a fast-paced work environment.

Job Requirement

• Customer Service
• Customer Support
• Calling
• Call center

Reach Out to a Recruiter

• Recruiter
• Email
• Phone
• Dishan Shetty

Apply Now