Client Service Leader

Towson, Maryland

CDM Smith
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39696BR Requisition ID: 39696BR Business Unit: FSU Job Description: Seeking highly qualified business development professional to lead and expand our existing Architect-Engineer-Construction (AEC) portfolio with U.S. Army Corps of Engineers primarily in support of military programs and civil infrastructure projects. As a global full-service firm, CDM Smith's has been serving USACE for over 30 years and holds multiple contract vehicles for planning, studies, engineering, full design, and construction projects. This candidate will foster growth in these national and international programs through development of strategies for new and existing contracts by aligning CDM Smith's core competencies with USACE priorities. As a Client Service Leader, you will work collaboratively within our federal services team to develop business plans to solve USACE's and its customer's facilities and infrastructure challenges. This includes leading the capture of new contracts and task orders, conducting business planning including teaming strategies, overseeing proposal development, and maintaining client communications through project delivery. The position can be based out of any CDM Smith office, in the U.S. nationwide. We offer in office, hybrid or remote working environments allowing for flexible work options. As a member of our high-performing team, you will contribute to CDM Smith's federal mission by:
• Serving as the client-facing representative attune to USACE military programs and civil works initiatives, budgeting, programming, legislation, and organizational changes.
• Identifying and developing new business opportunities in both Architect-Engineer and Construction services with high priority USACE divisions and districts, CONUS and OCONUS.
• Collaborate with cross-functional teams to design, develop, and implement innovative digital solutions to meet the needs of our clients.
• Leading strategic business development efforts (office meetings, capabilities presentations, webinars, etc.).
• Possessing an established business network (client decision-makers and teaming partners).
• Serving as capture manager for proposal efforts to include managing and communicating amongst a diverse team of technical experts and marketing professionals.
• Closely coordinating with CDM Smith's USACE Program and Project Managers that deliver quality projects to ensure client satisfaction and positive CPARS.
• Maintaining awareness of federal marketplace related to business opportunities, including competitors, partners, and subcontractors/subconsultants on a global scale.
• Contributing to firm's stature by actively participating in leadership roles in professional societies and associations. Job Title: Client Service Leader - USACE Military & Civil Works Group: WAF Sales - Services Employment Type: Regular Minimum Qualifications:
• Bachelor's degree.
• 15 years of related experience.
• Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
• Equivalent additional directly related experience will be considered in lieu of a degree. Preferred Qualifications:
• Prior experience working for USACE or serving USACE as a consultant is preferred.
• Prior experience working with OCONUS federal programs/projects is preferred.
• Prior experience working with federal construction programs/projects is preferred.
• Registration as a Professional Engineer (PE), Project Management Professional (PMP), American Institute of Architects (AIA) or other recognized registration a plus. EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. Why CDM Smith?: Check out this video and find out why our team loves to work here. Join Us. CDM Smith - where amazing career journeys unfold. Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. Job Site Location: Mid-Atlantic United States Agency Disclaimer: All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. Amount of Travel Required: 15% Assignment Category: Fulltime-Regular Visa Sponsorship Available: No - We will not support sponsorship, i.e. H-1B or TN Visas for this position Skills and Abilities:
• Demonstrated success in business development and long-term relationship management for federal-sector clients.
• Strong verbal and written communication skills. Excellent interpersonal, time management, organization, business acumen, and listening skills. Background Check and Drug Testing Information: CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. Additional Compensation: All bonuses at CDM Smith are discretionary and may or may not apply to this position. Work Location Options: Fully Remote or Hybrid Work Options may be considered for successful candidate.

Date Posted: 31 October 2024
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