Client Service, Investment & Operations Associate
Industry: Wealth Management (RIA)
Rye, NY (Westchester): Primarily Remote - 1-2 times per month in office (except for initial in-person training during the first month)
Compensation: $75k-$90k plus bonus
About the Role: A well-established boutique financial services firm is seeking a Client Service, Investment & Operations Associate to play a critical role in supporting daily operations and client interactions. This is a great opportunity for someone who is energized by client service, highly organized, true self-starter, and interested in growing with a boutique firm.
Key Responsibilities:
Manage daily client service requests and ensure timely follow-up
Prepare materials for client meetings, sit in on Zoom meetings and as needed in-person meetings
Monitor treasury maturities, support distributions, completion of applications and money movement requests
Support onboarding of new clients, paperwork completion, custodial coordination (ACATS)
Maintain and update client records and systems (paperless environment)
Assist with eMoney input and maintenance (financial planning software)
Coordinate with third-party money managers (no internal trading)
Handle smaller accounts as needed and help support client growth initiatives
Help ensure a seamless client experience and keep leadership informed of any client needs or issues
Requirements:
2-3 years of client service or operations experience in Wealth Management (RIA, family office, etc.)
Series 7 or Series 6 license
Experience with numerous investment products and asset classes (i.e. equities, fixed income, alternatives, SMAs, 401ks, etc.)
Experience with holistic financial planning is preferred
Tech-savvy and comfortable with paperless systems
Proficient with MS Office including Excel, Word, and PowerPoint
Energetic, client-focused, proactive, and eager to learn
Strong verbal communication skills and professionalism on phone/Zoom
Highly organized and able to work independently
Prior experience with eMoney, CRMs, or third-party asset management platforms a plus
Work Environment:
Initial in-person training required (first month)
After training, role is primarily remote with occasional in-office days
Supportive environment with strong team longevity
Systems and operational processes in place to support growth
Why This is a Great Opportunity:
Competitive base salary and bonus potential
Medical, dental, and vision benefits with a strong employer contribution
401(k) plan with employer match
Opportunity to work closely with senior leadership and learn all aspects of wealth management operations
Supportive, collaborative team with strong tenure and a culture of mentorship
Exposure to investment management, financial planning, and client relationship management
Growth opportunities as the firm continues to expand