As a Client Service Coordinator at Senior Helpers, your role is crucial in ensuring the seamless coordination of services for clients and their families in the home care setting. You will embody the role of a superhero, providing exceptional customer service and support to those in need.
Responsibilities: - Forge strong bonds with clients, becoming their trusted ally and confidant
- Maintain mastery in scheduling and coordinating care services efficiently
- Showcase problem-solving skills that go above and beyond expectations
- Provide unwavering field support and assistance when needed
- Ensure meticulous documentation and record-keeping for accurate tracking
- Utilize superior communication skills to connect and engage with clients and their families
- Exemplify quality assurance practices as a meticulous ninja
- Offer professional support and guidance with expertise and empathy
- Adhere to regulations with precision, becoming a guru in compliance
- Promote a culture of teamwork and collaboration, championing unity within the team
- 80% of role field based within clients homes
Requirements: - Demonstrate superb communication abilities, fostering strong relationships with clients
- Show empathy and a commitment to providing top-tier customer service and care
- Preference for experience in customer service, healthcare, or the home care industry
- Ability to multitask effectively and handle various tasks simultaneously with ease
- Flexibility to work weekends and adapt to the needs of the week
- Ability to travel throughout service area
Benefits: - Competitive Compensation
- Join an inclusive and equal opportunity employer that values diversity
- Promote a work environment free from discrimination or harassment, where every individual is valued
- Full-time position providing stability and a sense of purpose
About the Company: Senior Helpers - Cameron Park, a part of the Senior Helpers family, is dedicated to providing compassionate care to enhance the lives of clients, their families, and our remarkable team of employees. Join us in making a meaningful impact together.