Client Service Associate

Chesterfield, Missouri

Claire Myers Consulting
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About the Role

Our client, a dynamic and growing financial services professional, is seeking a highly organized and detail-oriented individual to join their team. This on-site role involves managing the critical aspects of client onboarding, communication, business processing, and investment operations. The ideal candidate will possess exceptional follow-through skills, a proactive mindset, and the ability to maintain structure in a fast-paced environment.

Key Responsibilities
  • Client Onboarding and Communication:
  • Serve as the primary point of contact for clients, ensuring smooth onboarding and consistent communication throughout the relationship.
  • Handle scheduling, coordination of meetings, and follow-up actions from client interactions.
  • Ensure all client needs and inquiries are addressed promptly and accurately.
  • Business Processing:
  • Process and track new business applications, including insurance and investment operations.
  • Manage underwriting processes by coordinating with clients, vendors, and internal team members.
  • Maintain compliance with industry standards and operational guidelines.
  • Investment Operations:
  • Support investment-related client needs, including rollovers, allocation changes, and asset movement.
  • Prepare reports, track performance, and execute tasks for investment-related activities.
  • CRM and System Management:
  • Maintain and organize the CRM, ensuring all client and business data is accurate and up-to-date.
  • Develop and refine workflows to improve efficiency and client service delivery.
  • Team Collaboration:
  • Collaborate with leadership to implement strategies for growth and operational excellence.
  • Assist in creating a structured system to support long-term business development.
Qualifications
  • Proven track record of exceptional organizational and attention-to-detail skills.
  • Ability to work independently while contributing to a collaborative team environment.
  • Proficiency in CRM systems and general office technology.
  • Ability to take a pass the series exam within 6 months.
Compensation and Benefits
  • Base Salary: $50,000-75,000 annually
  • Bonus Potential: Performance-based bonus
Date Posted: 07 April 2025
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