Client Service Associate Entry Level

Virginia Beach, Virginia

Flourish In Incorporated
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We are a fast-growing event marketing and promotions firm that partners with nonprofit organizations to drive fundraising, raise awareness, and connect with communities. Our mission is to create meaningful, people-first experiences that help nonprofit causes thrive.

We're currently hiring an Entry-Level Client Service Associate to join our passionate and collaborative team. In this customer-facing role, you'll support our nonprofit clients by providing exceptional service and assisting with event planning, marketing tasks, and outreach coordination.

This is a great opportunity to launch your career in client relations, marketing coordination, and nonprofit support -with room to grow into account management or leadership roles.

Key Responsibilities
  • Act as the first point of contact for client communications
  • Respond to inquiries, provide updates, and resolve client concerns professionally and promptly
  • Coordinate with internal teams to ensure client needs are clearly communicated and met
  • Assist with marketing and outreach efforts by preparing promotional materials and gathering feedback
  • Maintain organized records of client communications using CRM tools and tracking systems
  • Support client onboarding and foster ongoing, proactive communication
  • Help coordinate logistics and materials for nonprofit events and community campaigns
What We're Looking For
  • Strong verbal and written communication skills with a friendly, professional tone
  • A "people-first" mindset and dedication to delivering an excellent client experience
  • Interest in marketing support, event coordination, and project management
  • Organized and detail-oriented, with the ability to multitask and prioritize
  • Eager to learn, grow, and contribute to a mission-driven team
  • A team player who is proactive, dependable, and solution-oriented
Qualifications
  • High school diploma or GED required; associate's or bachelor's degree a plus
  • Entry-level applicants welcome- no prior experience in client service required
  • Background in customer service, retail, hospitality, or admin roles is a bonus
  • Full-time availability with flexibility to support client and event schedules
What We Offer
  • Paid Training: Hands-on learning in client service, marketing coordination, and CRM tools
  • Career Growth: Advancement opportunities into client relations, account management, and marketing
  • Supportive Culture: Join a collaborative, mission-driven team that values your input and growth
  • Meaningful Work: Make a real difference by supporting campaigns for nonprofit organizations
Date Posted: 05 June 2025
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