Client Service Administrator

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Full-time

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation. We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives.

Transform the everyday with us.

Our Client Service Administrators (Maintenance Planners) are integral members of our service team and an important foundation to our customers' service maintenance planning. This position covers the Central region of the U.S., and is a fully remote position that can be based anywhere in the U.S.

As a Client Service Administrator, you will:

Review booking packages and plan customers' service schedules for new and renewed contracts, including preventive maintenance, proactive, and predictive services
Develop maintenance plans using standard maintenance planning tools and documented processes
Revise maintenance plans as outlined by Account Managers to meet customer obligations and schedules
Maintain excellent organizational, communication, and interpersonal skills
Take direction from Client Service Managers

Additional Qualifications/Responsibilities

You will make an impact with these qualifications:

Basic Qualifications:

High school diploma or state-recognized GED
2+ years experience reading, interpreting service contracts and agreements
Ability and willingness to travel up to 10%
Experience with Microsoft Office, Excel and business software systems
Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
Preferred Qualifications:

Associate degree or higher
5+ years experience reading, interpreting service contracts and agreements in the Building Automation, Fire/Security industry

You'll benefit from:

Siemens offers a variety of health and wellness benefits to our employees.
The pay range for this position is $43,820 - $75,120. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.