Are you an organized, solutions-oriented professional who thrives in a collaborative, high-touch customer service environment? Carlisle Wide Plank Floors-a leader in handcrafted flooring-is looking for a Client Partner to support our Sales and Client Services teams.
In this role, you'll act as a critical bridge between our clients, internal teams, and operational processes-managing quotes, troubleshooting orders, coordinating shipping details, and ensuring exceptional service from first inquiry to final delivery.
What You'll Do:
- Support national inbound calls and client questions related to product, process, and order status
- Generate and revise sales proposals, quotes, and orders for flooring, stair parts, and accessories
- Coordinate order information with Sales, Manufacturing, and Shipping teams
- Create and track sample orders and manage CRM data updates
- Participate in philanthropic initiatives, meetings, and process improvement projects
What You Bring:
- College degree preferred
- Strong customer service experience and CRM/database knowledge
- Excellent communication, problem-solving, and multitasking skills
- Initiative, dependability, and an eagerness to learn and collaborate
- Proficiency in Microsoft Office (Excel, Outlook, PowerPoint)
Why Carlisle?
You'll be part of a company that values craftsmanship, teamwork, and continuous improvement. We foster a collaborative workplace where your ideas and initiative can have a real impact.
Sound like a fit? Let's connect. Apply today or tag someone who'd be perfect for this role.