Since 2015, we've backed entrepreneurs with over £12.5bn in funding, helping create 56,000+ jobs and 34,000+ new homes across the UK and US. We're dedicated to helping trailblazing businesses thrive, and our Client Onboarding team is integral to our growth.
This is a fantastic opportunity to join a fast-paced, growing bank with a reputation for doing things differently. We're looking for self-starters and bold thinkers who want to pave their own career paths and are passionate about supporting the UK's best and brightest businesspeople.
Role Overview
As a Client Onboarding Manager, your role will involve onboarding UK & US corporate lending clients, ensuring compliance with regulatory requirements, and delivering a smooth and exceptional client experience.
Responsibilities:
- Undertake AML CDD reviews and risk assessments on new UK & US corporate lending clients.
- Manage the AML CDD portion of commercial business loan origination.
- Communicate and collaborate effectively with customers and internal stakeholders to ensure customer delight.
- Manage customer expectations through effective communication, working efficiently while maintaining momentum.
- Operate in line with the Bank's Risk Management framework and relevant policies, escalating concerns appropriately.
- Mentor and supervise junior members of the Client Onboarding Team.
- Identify areas for process improvement to enhance efficiency.
- Support the Lending lead in transformational change initiatives aligned with our strategic plan.
- Leverage Generative AI tools to increase productivity and improve decision-making processes.
Requirements:
- Minimum of 5 years' experience in the financial services sector, specifically in commercial lending for UK & US clients.
- Knowledge of complex corporate structures, including trusts and funds in offshore jurisdictions (BVI, Channel Islands, Cayman Islands, etc.).
- Excellent understanding of AML/KYC, CDD/EDD processes.
- Ability to learn quickly and work efficiently in a fast-paced environment with meticulous attention to detail.
- Strong interpersonal and communication skills, both written and verbal.
- Team-oriented mindset.
- Ability to conduct searches, analyze findings, and summarize results clearly and concisely.
- Proficiency in understanding and applying processes effectively.
- Consistent high-level task execution.
- Extensive knowledge of financial crime prevention systems and processes.
- Proven track record of responsibility, initiative, and delivery.
- Ability to prioritize, manage workflows, and multitask.
- Resilience and capacity to work under pressure and meet deadlines.
- Commitment to exceeding customer expectations.
Benefits & Perks:
- Equity stake in the business.
- 25 days of holiday.
- Personalized benefits tailored to your needs.
- Subsidized private medical insurance with Bupa.
- Enhanced maternity and paternity leave.
- Wellbeing and social events.
- In-house Barista Bar in London office.
- Volunteering time off to support causes you care about.
- Salary sacrifice schemes (Cycle to work, nursery, gym, electric vehicle schemes).