Company DescriptionAbout Us Swift 7 Consultants is a professional consulting firm based in Raleigh, NC, dedicated to helping organizations streamline operations, optimize performance, and deliver impactful results through tailored strategies. With a strong commitment to client satisfaction and innovation, we pride ourselves on our collaborative culture and drive for excellence.
Job Description Job Description
We are currently seeking a
Client Account Representative to join our team in Raleigh, NC. This role is ideal for individuals who are passionate about client service, detail-oriented, and eager to play a key role in ensuring long-term client satisfaction and account growth.
Responsibilities
- Serve as the main point of contact for assigned client accounts
- Maintain strong relationships with existing clients through regular updates and support
- Identify client needs and provide tailored solutions to ensure continued satisfaction
- Collaborate with internal departments to ensure the delivery of services aligns with client expectations
- Monitor client account performance and provide detailed reports and recommendations
- Resolve client issues promptly and professionally
- Support onboarding and training for new clients when needed
Qualifications Qualifications
- Bachelor's degree in Business, Communications, or related field (preferred but not required)
- 1-2 years of experience in customer service, account management, or a related role
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
- Ability to manage multiple client accounts simultaneously
- Proficient in Microsoft Office Suite and CRM systems
Additional Information Benefits
- Competitive salary between $42,000 - $47,000 annually
- Opportunities for professional development and internal growth
- Training and mentoring programs to strengthen key business skills
- Supportive and collaborative work environment
- Full-time, consistent schedule with long-term career stability