Clerk-Specialist

Salary : $36,628.80 - $53,788.80 Annually
Location : Ankeny - 50021 - Polk County, IA
Job Type: Full-time
Job Number: 25-02867
Agency: 645 Iowa Department of Transportation
Opening Date: 04/11/2025
Closing Date: 4/27/:59 PM Central
LinkedIn Tag:
Point of Contact: Lorrain Bremer-Jaack,

Job Description
Iowa Department of Transportation's Mission is Making Lives Better Through Transportation. To accomplish our Mission, the person selected for this position will demonstrate actions and behaviors guided by the Iowa Department of Transportation's five CORE values: Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception.
Location: Motor Vehicle Division Building, Ankeny, Iowa
Shift Requirements: Monday through Friday, 8:00 a.m. to 4:30 p.m.
As a Clerk Specialist, you will work with our Motor Carrier team that is responsible for the administration of the state's Vehicle Titling and Registration Program which supports 4.4 million vehicle owners across the state and collects over $592,000,000 in revenue for the Road Use Tax Fund. Additionally, we administer the International Fuel Tax Agreement (IFTA), International Registration Plan (IRP), Unified Carrier Registration (UCR), Intrastate Authority, Transportation Network Companies (TNC), Transit Fuel, Titling of Commercial vehicles, and Oversize/Overweight Permitting. Your duties will include, but are not limited to:

- Provide a high level of customer service when answering phones, emails, and at our front counter.

- Accurately process and review applications for IFTA, IRP, UCR and issue travel authority in a timely manner.

- Accurately review and issue permits for over size and overweight loads with a short turnaround time.

- Review and process quarterly tax returns for individual carriers and large fleet carriers to make sure they continue to operate legally.

- Collaborate with other county, state, and federal agencies such as law enforcement, bridges and structures, county secondary roads and other jurisdictions.
What we offer YOU:

- Competitive pay and benefits package including health, dental, flexible spending, and life insurance.

- Insurance benefits start first of the month following 30 days of employment. 2025 health and dental insurance premiums can be found .

- Opportunities for professional growth and development.

- Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year.

- Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match

- Optional 401A plan with employer contributions.

- Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial).
We encourage you to view more about the State of Iowa Employee benefits and costs at the .
You have the freedom to flourish in Iowa - Apply today.
The Iowa Department of Transportation is an equal opportunity employer. If you require a reasonable accommodation in completing any screening, interviewing, pre-employment testing, or otherwise participating in the selection process, please direct your request to the Affirmative Action & Equal Employment Opportunity (AA/EEO) Officer at:

Reasonable accommodation includes an interpreter, translator, written materials, modified equipment/devices, ADA access, etc. This does not include scheduling needs.

Minimum Qualification Requirements

Experience equal to three years of full-time clerical or closely related work;
OR
an equivalent combination of education and experience, substituting graduation from high school, G.E.D. equivalency or satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs, for one year only of the required experience;
OR
an equivalent combination of education and experience, substituting nine months or thirty semester hours coursework in an accredited business school, college or university for each year of the required experience;
OR
certification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;
OR
employees with current continuous experience in the state executive branch that includes the equivalent of eighteen months of full time experience as a resident treatment worker or Clerk-Advanced.

For additional information, please click on this
Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority.
01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability?
Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02

PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. 611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. 611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. 611 et seq

03

How many years of experience do you have of full-time employment in clerical or closely related work?

• No experience to less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years or more

04

If you have a high school diploma/GED - how many years of full time clerical or closely related work do you have? NOTE: Satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs would substitute for high school/GED completion.

• No experience to less than 1 year
• 1 year to less than 2 years
• 2 years or more
• Not applicable - I do not have a high school diploma/GED or equivalent

05

How many years of experience in full time clerical or closely related work AND education do you have? Nine months or thirty semester hours of coursework in an accredited business school . click apply for full job details