Clerk Dispatcher I

Salary: See Position Description
Location : Island of Oahu
Job Type: Various
Job Number: 25-0190
Department: LAW ENFORCEMENT
Opening Date: 05/10/2025
Closing Date: Continuous

Recruitment Information

Recruitment Number 25-0190

The current vacancies are with the Department of Law Enforcement in Halawa to Kalihi and Downtown.

Shift Work: Applicants MUST BE willing and able to work rotating shifts, including evenings, weekends and holidays.

Salary:
Level I - $3,220 to $4,078 per month (SR 09, Step C to I)
Level II - $3,621 to $4,582 per month (SR-12, Step C to I)
Level III - $3,917 to $4,959 per month (SR-14, Step C to I)

Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

This continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.
Duties Summary

CLERK DISPATCHER I: Performs a variety of clerical work involving the preparation of reports and the maintenance of records; assists in operating a radio-telephone communication system in receiving and transmitting messages; and performs other related duties as assigned.

CLERK DISPATCHER II: Operates a radio-telephone communication system in receiving and transmitting messages; dispatches men, materials and equipment in response to emergency, service and trouble calls; performs a variety of clerical work involving the preparation of reports and the maintenance of records; and performs other related duties as required.

CLERK DISPATCHER III: Supervises and participates in the operation of a radio-telephone communication system in receiving, monitoring and transmitting information and messages; dispatches people, materials and equipment in response to complaints, disturbances, emergencies, reports of crime and other requests for assistance; supervises and performs a variety of clerical work involving the preparation of reports and the maintenance of records; and provides training and performs other related duties as required.
Minimum Qualification Requirements

To qualify, you must meet all of the following requirements:

Legal Authorization to Work Requirement:The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

Education Requirement: Graduation from high school, or equivalent.

General Experience Requirement:
Level I: Two (2) years of progressively responsible general clerical work experience which involved the performance of a variety of clerical tasks which demonstrated knowledge of English grammar, spelling, common office machines and equipment; and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly.

Level II: Two (2) years general experience as described above; AND one (1) year of Specialized Experience involving operating a radio telephone communication system in receiving and transmitting messages; experience must have included answering emergency and trouble calls, determining the location and nature of the problem and dispatching personnel to handle emergency service and trouble calls.

Level III: Two (2) years general experience as described above in Level I; AND two (2) years of Specialized Experience AND;

Supervisory Aptitude: Applicants must possess supervisory aptitude. Supervisory aptitude is the demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects of supervision, e.g., by serving as a group or team leader; or in similar work in which opportunities for demonstrating supervisory capabilities exist; or by the completion of training courses in supervision accompanied by application of supervisory skills in work assignments; and/or by favorable appraisals by a supervisor indicating the possession of supervisory potential.

Knowledges and Abilities Required:
Knowledge of: In addition to possessing the knowledges of the I level, applicants must possess the knowledge of radio-telephone communication system discipline and techniques.

Ability to: In addition to possessing the abilities of the I level, applicants must possess the ability to operate radio-telephone equipment; communicate clearly and calmly with other personnel and the general public and make decisions under emergency conditions.

Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements, will apply.

The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety -
CLERK DISPATCHER I & II CLICK HERE
CLERK DISPATCHER III
01320&01321:012215:03, 01322:011520:03:RV

Other Information

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call for assistance.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click:

ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.

CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review
YOUR JOB BENEFITS WITH THE STATE OF HAWAI'I

The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.
A summary of these benefits, which is based on full-time employment, is listed below.

Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.
With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.
Paid Holidays

You may be eligible for 13 paid holidays each year; 14 holidays during an election year.
Paid Vacation

You may earn vacation leave at a rate that other employers find tough to match - 21 days each full year from the FIRST year of employment . click apply for full job details