Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.
As a member of the Operations team, our Clerical Assistants are responsible for providing clerical support to Envoy's affiliate law firms to help in the processing of immigration and non-immigrant visas. Those with a genuine interest in immigration law and global immigration matters and technology are encouraged to apply.
This role is a full time permanent position and it is 100% working in the office located in Chicago, IL.As our Clerical Assistant you will be required to: - Support the Envoy Operations team (and staff of Envoy's affiliate firms) by preparing correspondence and mailings for immigration petitions and applications
- Scan, file and upload confidential documents as directed by relevant staff within Operations and the affiliate firms
- Notify all relevant staff and clients of important email correspondence and mail
- Update the Envoy Global Applicant Tracking system with receipt and approval notices in a timely manner
- Support clients by calling for case status updates and submitting e-requests
- Perform basic client document intakes, e., process original photos, medical documentation, signed forms, etc.
- Aid with the completion of applications online and create instructions for the foreign nationals
- Follow all procedures and processes accurately and efficiently to handle all stages of the casework and per direction from legal teams (i.e., withdrawals, filings, etc.)
- Update and track work completed and assigned
- Other clerical tasks as required
To apply for this role, you should possess the following skills, experience and qualifications: - 2+ years of experience undertaking clerical work within a corporate office environment, preferably within client services
- Excellent organizational skills (i.e., time management, prioritization etc.)
- Ability to multi-task and still meet strict deadlines
- Ability to empathize and perceive matters from the perspective of clients, foreign nationals, and work colleagues
- Excellent written & verbal communication skills and excellent use of the English language
- Intermediate proficiency with MS Office Suite (MS Word, MS Excel, MS Outlook)
- Strong attention to detail with a genuine desire to produce prompt and accurate work
- Initiative to think ahead and foresee potential issues and raise to management with solutions
- Team focused and strong work ethic
- Requires the ability to sit or stand for extended periods at a computer workstation, use a computer and a monitor, and lift to 25 lbs.
This role is a full time permanent position and it is 100% working in the office located in Chicago, IL.
Hourly Rate: $19.18 per hour (if overtime is requested, overtime rates apply)To Apply, please upload your application following the link provided. We look forward hearing from you.Notice at Collection for California Applicants: