THE POSITION
Are you looking for a fulfilling career that makes a positive impact on the lives of others? The Department of Human Services is currently seeking a bilingual (Spanish) Clerical Assistant 2 to provide clerical support for all programs administered by the Lackawanna County Assistance Office (CAO). Join our supportive team environment and help ensure that office operations run smoothly and efficiently. You will play a crucial role in helping us serve our community and make a difference in the lives of others. Apply today to become a part of our dedicated and compassionate team.
DESCRIPTION OF WORK
As a Clerical Assistant 2, you will utilize your bilingual ability to communicate orally and in writing in both Spanish and English to customers, staff, and the public. You will perform various clerical duties, which will enhance staff members' ability to provide quality services to the citizens of Pennsylvania. You will engage in a variety of clerical and general office duties by following office procedures and using relevant systems. In this role, you will have an opportunity to interact with the general public in a courteous and professional manner both in person and via telephone. Additionally, you will utilize basic computer skills to perform various office functions, including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail. These job duties are carried out under the general supervision of a Clerical Supervisor.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information: - Full-time employment, 37.5 hours per week
- Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
- Overtime and travel as operationally necessary
- Telework: You will not have the option to telework in this position.
- WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with district offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
- Salary:In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS Minimum Experience and Training Requirements: - Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
- An equivalent combination of experience and training.
Special Requirement: - This position requires keyboarding skills to meet standards for speed and accuracy.
Other Requirements: - This particular position also requires the selected candidate to be able to read, write, and speak in Spanish. You may be contacted for a Spanish speaking proficiency evaluation conducted by the Bureau of Talent Acquisition, PA Office of Administration. If contacted, you must pass the speaking evaluation in order to be deemed eligible for this position. Your proficiency in reading and writing in Spanish must be demonstrated during the probationary period to achieve regular status in the position.
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- Hiring preference for this vacancy may be given to candidates who live within Lackawanna County. If no eligible candidates who live within Lackawanna County apply for this position, candidates who reside in other counties may be considered.
- You must be able to perform essential job functions.
Legal Requirements: - A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
- You must pass a background investigation.
How to Apply: - Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans: - Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans' Preference tab or contact us at .
Telecommunications Relay Service (TRS): - 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.