Claims Processor

Be part of a team where every day you make a difference. We are looking for a new Claims Processor who will provide exceptional customer service.

As a Claims Processor, you will take the first reports of accidents and initiate the claims investigation process. This position is the front line of our claims department and is crucial in setting the tone for fulfilling our promise of providing exceptional service to our insureds. You will use your independent judgment and communication skills to obtain information about losses, determine if coverage exists, and assign cases to an adjuster. We provide you a personalized training program, a secure, friendly, and challenging work environment, plus excellent wages.

This position is eligible for a hybrid schedule after training. Training schedule will be Monday-Friday 8:30am-4:30pm, length to be determined by the manager.

Shift Options (after completion of training):

Wednesday 9am - 6:30pm

Thursday 9am - 7pm

Friday 9am - 7pm

Saturday 9am - 7pm



Wednesday 9:00am - 7:00pm

Thursday 9:00am - 7:00pm

Friday 7:00am - 7:00pm

Saturday 7:00am - 2:30pm



Monday - Friday 11:30am - 7:30pm

Minimum Requirements:

High school diploma or equivalent.
Six years of experience in an office environment and/or customer service role preferred.
Strong attention to detail and the ability to prioritize tasks.
Track record of dependability and sound decision-making.

Your Future Starts Here: Benefits That Support Your Lifestyle

Competitive Compensation
Generous paid time off and paid company holiday schedule
Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
Community volunteer opportunities
Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
Scholarships for dependents and tuition reimbursement to further your education
Company paid continuing education and monetary awards for professional development
Opportunities for a hybrid work schedule (three days in the office, two days remote)

Who we are:

For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and over 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.

Great People
Great Careers
Great West Casualty Company

Great West Casualty Company is an Equal Opportunity Employer.