As the Citrix Engineer, the individual will maintain and manage Citrix applications. The administrator will also install and update Citrix farms, design and plan Citrix NetScalar environments and develop the cloud infrastructure that the Citrix farms run on. In this role, the Citrix Engineer will provide technical support for incident response, service degradations, outages, and other interruptions. In addition, the Citrix Engineer will provide tiers I, II and III support to Citrix XenDesktop (VDi) environments including configuring, troubleshooting, and resolving issues in both Citrix PVS and Windows Server environments while investigating hardware and software problems related to the Citrix infrastructure and perform corrective actions.
Responsibilities - Performs all aspects of Citrix design, performance-monitoring, tuning, scripting, upgrades and maintenance of all production Citrix systems
- Supports applications, hardware, operating systems, and network infrastructure
- Makes architectural and operational recommendations applying updates to the Citrix environments
- Maintenance, monitoring, upgrading, troubleshooting
- Daily maintenance and troubleshooting of the servers in Citrix
- Administration on Citrix PVS for server maintenance, upgrades, and image maintenance, updates, and upgrades
- Configures, deploys, monitors, and maintenance of VDI tasks
- Following vendor and industry best practices for cloud and software configuration
- Draws upon concepts of tools, technologies, and methodologies to collaborate with other technical specialists when carrying out assigned duties
- Has technical knowledge and depth in maintaining MS Operating System
- Performs other tasks as required by OSC and the Government contracting office
Required Qualifications/Education and Experience - Must have a valid Security+ Certification
- Must have and maintain Secret Security clearance or higher and be eligible for Top-Secret clearance
- Certification in Citrix or equivalent work experience relative to supporting XenApp and XenDesktop platforms
- Minimum 3 or more years of experience with designing, building, and managing Citrix Environments.
- Must have hands-on experience in Citrix Farm Migrations, Citrix management tools like Director, and Especially RCA preparation
- Must have hands-on experience in ITIL processes, Incident management and change management, Studio
- Experience in Citrix Secure Gateway, Web Interface, Netscaler
- Experience in Building and configuring a Citrix Farms
- Experienced with deployment of servers utilizing PVS and/or MCS in a virtual environment
- Working knowledge of Insight and Director monitoring platforms
- Experienced with Citrix Netscaler
- Must have and maintain Secret Security clearance or higher
Preferred Qualifications/Education and ExperienceOSC Edge delivers a total rewards package that we know will attract, engage and retain top talent. Key elements of our package include a competitive base pay and a comprehensive benefits package:We offer eligible employees with an opportunity to enroll in a variety of benefits offerings. Here are just some of our benefits for our US based positions: - Medical/ Dental/ Vision
- Life insurance and AD&D
- Flexible Spending
- Accident, Critical Illness and Hospital Indemnity coverage
- 401(k) and ROTH retirement options and company match
- Pet Insurance
- Identify Theft and Fraud Protection coverage
About OSC Edge: Founded in 2008, what started as a small business has grown into a diverse and innovative global team owned by Cook Inlet Region, Inc. an Alaska Native Regional Corporation. As a US Federal contractor, we are a dedicated IT Service Provider supporting the Departments of the Army, Navy, Air Force, DoD Educational Institutions, and large corporate entities. Our expertise is in Cloud Computing, Cyber Security, Compliance Management, Enterprise Architecture, IT Support, and CSfC. If you are passionate about making a difference and thrive in a dynamic and collaborative environment, we invite you to apply to join our team.
Equal Employment Opportunity/M/F/disability/protected veteran status