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Senior System Engineer needs 7 years experience
Senior System Engineer requires:
Proven experience in designing and implementing Cisco telephony solutions.
Cisco Unified Contact Center Express (UCCX): 5+ years of experience
Cisco Unified Communications Manager (CUCM): 5+ years of experience
Cisco Unity Connection (CUC): 5+ years of experience
Senior System Engineer duties:
Design and implement solutions for Cisco Unified Contact Center Express (UCCX) to meet enhanced call routing and call center functional requirements.
Provide Level 2 and 3 technical support for UCCX, CUCM, and CUC.
Develop process design and service design package documentation.
Conduct training sessions and knowledge transfer to Telephony Services staff.
Collaborate with team members to ensure seamless integration and operation of telephony systems.
Troubleshoot and resolve complex technical issues related to UCCX, CUCM, and CUC.
Stay updated with the latest industry trends and technologies to enhance service delivery.
Date Posted: 28 May 2025
Job Expired - Click here to search for similar jobs