CICS Administrator

Frisco, Texas

VDart

Position: CICS Administrator

Location: Frisco, TX(Hybrid)

Mode of Hire: Contract

Job Description:

Responsibilities: -

Adhering to SLAs
Mentoring / Training Team Members
Handling tickets / requests
Perform root cause analysis
Troubleshooting technical issues
Defining processes and ensuring that the processes are adhered to
Oversees and is responsible for successful completion of Installation, configuration and migration
Ensure maximum uptime according to the SLA
Understanding of Multi-geo support environment
Responsible for building / maintaining a test environment
Responsible for strategizing a backup plan and test plan for failure scenario
Improves and maintains customer and employee satisfaction
Suggests new technologies and design changes
Monitoring and maintaining SLA requirements by the team members
Planning Backup/Restoration Strategy for 24x7 operation support
Suggesting patches/upgrades to maintain security level
Testing / Auditing/processes as required from time to time
Identify Skill gaps and plan for training / knowledge updating

Skill set Requirements

Mandatory:-

Proven independent and direct capability at building, configuring, and upgrading CICS Transaction Server regions in a production environment.
Proficient with associated product installations, applying maintenance, customizing products, configuring products
Proven problem determination skills demonstrating independence and experience in troubleshooting, researching, and resolving complex issues, showing strong ability to utilize system diagnostics to arrive at problem solutions
Demonstrated strong problem solving skills, including dump reading and use of performance monitors like CA-Sysview.
Understanding of SMP/E concepts and IBM tools for identifying problems and fixes (IBMLink, SIS, ETR, etc.). Proficient with SMP/E (commands, terminology, problem determination).
Build from scratch as well as clone CICS regions to be used in single, MRO or CICSPlex environments
Use CICSPlex Web-User-Interface to create and administer changes in CICSPlex environments such as transaction route rules and real time analysis

Create historical reports using Tivoli and SMF data in response to customer inquiries regarding transaction response time, storage & CPU usage, file i/o counts, wait reasons, etc.
Monitor CICS performance using Omegamon and TMON in response to client calls about transaction response time, storage & CPU usage, file i/o counts, wait reasons, etc.
Perform upgrade activities required when moving CICS, CPSM or CTG to newer versions or releases
Read and interpret CICS system dumps
Install, customize, maintain 3rd party products such as Compuware's Abed-Aid/CICS, Xpeditor, CAFC, MacKinney Batch to CICS, etc.
Participate in annual Disaster Recovery exercise activities: attending meetings, making CICS resource definition changes, monitoring network swing traffic, etc

Good to Have:-

Research and apply fixes to CICS, CPSM and CTG
Experienced in independently and directly managing projects of mid and high-level complexity
IBM Assembler language familiarity, to be able to look at code and dumps and also to work with Exits

Soft Skills/Other skills

Years of Experience

Date Posted: 09 May 2025