FUNCTION: Responsible for assisting the food servers in the delivery of food orders to the guest. Must be proficient in multi-tasking and bridging the service between the Front of House (FOH) and Back of House (BOH).
RESPONSIBILITIES:- Possess a full understating of the menu from the standpoint of ingredients and preparation of the dishes, including garnish.
- Responsible for bringing cold dishes cold, and hot dishes hot to the guest in a timely and efficient manner.
- Ability to present and describe the food offerings in a professional manner.
- Ensure that all dishes are properly garnished prior to delivery.
- Knowledgeable of table numbers, floor plans and pivot points for tables.
- Communicate guest needs to the food server.
- Maintain a neat, organized, and safe work environment.
- May be required to use the POS system.
- Assist food servers and bus persons in the clearing of plates and glasses.
- Using the Nugget's system of recognition, recognize team members who are going "above and beyond".
- Knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations.
- Perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike.
- Immediately report unsafe conditions, team member or guest incidents to Security, Management, and the Safety Manager.
- Always maintain a positive and professional image for the Nugget when performing duties or representing the Nugget and encourages others to do the same.
- Regular predictable attendance is required.
- Other duties and responsibilities as assigned.
REPORTING RELATIONSHIP: Restaurant Manager
MINIMUM REQUIREMENTS: Must be at least 21 years of age.
EDUCATION LEVEL: High School diploma or equivalent is required.
LANGUAGE: Effectively communicate with others both verbally and in written form using the English language.
EXPERIENCE: Previous experience as a bus person, or food runner in a fine dining environment preferred.
SPECIAL SKILLS: Exemplary guest service skills.
LICENSE/CERTIFICATION:PHSYICAL DEMANDS AND WORK ENVIRONMENT: Ability to walk, stand, or sit for long periods of time
Ability to lift, and move product up to 50 lbs.
Fine finger manipulation.
Work environment may include smoke and variable temperature, lighting, and noise levels.
Work may be performed indoors and outdoors during special events.