Job Type
Full-time
Description
Are you passionate about creating a positive experience for families and supporting impactful programs for children? The Summit Area YMCA is seeking a dedicated and detail-oriented Childcare & Camp Administrator to join our team. In this vital role, you'll be the friendly face and organized mind behind our Childcare & Camp registration, billing, and customer service processes.
What You'll Do: - Manage registration and billing for Childcare & Camp programs across all branches.
- Provide exceptional customer service to parents, participants, and guests-in person and on the phone.
- Monitor and document visitor access to childcare areas, ensuring a safe and secure environment.
- Maintain accurate program records, assist with financial assistance data, and collaborate with various teams to streamline processes.
- Support daily administrative tasks-emails, reports, data entry, and more-to keep everything running smoothly.
- Act as a welcoming ambassador for the YMCA's mission of Youth Development, Healthy Living, and Social Responsibility.
You may be the right person if you: - Get satisfaction from keeping things organized and running smoothly behind the scenes.
- Love interacting with families and helping them navigate programs with a positive attitude.
- Are a multitasking pro who can juggle emails, phone calls, and data entry without missing a beat.
- Have a knack for solving problems and finding ways to improve processes.
- Are patient, friendly, and genuinely enjoy being the "go-to" person for questions and support.
- Take pride in accuracy when it comes to billing, paperwork, and program records.
- Are comfortable learning new systems and enjoy working with databases and registration software.
- Thrive in a team-oriented environment and are always ready to lend a hand where needed.
- Believe in the YMCA's mission of community, inclusion, and making a difference in people's lives.
Salary & Benefits: This Full Time position (40 hours per week) is Monday- Friday, 8:30am - 5:30. The salary range for this role is $22.00 - $27.00/ hour, and is based on experience. The SAY offers generous employee benefits that include competitive salary, subsidized medical, dental, vision, life and long-term disability insurance, paid time off for vacation, wellness or holidays, a free YMCA family membership, discounts on Y programs and services including child care, continued professional training and development courses, and an 12% contribution to your retirement plan upon eligibility.
At the Summit Area YMCA, we are committed to equal opportunity employment regardless of gender, age, disability, ethnicity, sexual orientation, or religious affiliation. Our main purpose is to strengthen community. Every day, we work side-by-side with our neighbors to make sure that everyone can reach their full potential and we strive to live our cause with purpose every day. No matter who you are or where you're from, we believe that we're stronger when we come together.
Requirements
- Associate's Degree or equivalent experience in administration, customer service, or related field.
- Strong organizational skills and the ability to juggle multiple priorities.
- Solid understanding of basic accounting principles (billing, receivables, reconciliations).
- Excellent communication skills-friendly, helpful, and clear.
- Proficiency in business software; DAXKO experience is a plus.
- Previous experience in childcare, camp administration, or a similar environment is preferred.
About the Summit Area YMCA: We were founded as the Young Men's Christian Association in 1886, but today, we are The Y. Part of a world-class organization, we are one of the area's leading nonprofits, that values, and is made stronger by, its diverse people. The Summit Area YMCA is committed to strengthening community by connecting all people to their potential, purpose, and each other. Working locally, we focus on empowering young people, improving health and well-being, and inspiring action in and across communities. By bringing together people from different backgrounds, perspectives, and generations, we ensure that we all have access to the opportunities, relationships, and resources necessary to learn, grow and thrive.
Salary Description
$22.00