AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all global infrastructure related to AWS. We are the team that ensures the cloud remains operational, supporting all AWS data centers with top-tier servers, storage, networking, power, and cooling systems. Join us in tackling complex challenges and making a difference in cloud technology.
In this role, you will work alongside a diverse group of engineers and specialists, contributing to maintaining the highest standards of safety and security, while delivering exceptional capacity and efficiency for our customers at minimal cost. Experience an inclusive environment that values innovation and empowers you to see your ideas through to fruition.
Key Responsibilities: - Serve as the primary escalation point for all facility-related concerns.
- Oversee routine and emergency operations on critical systems such as generators, UPS systems, and cooling equipment.
- Perform root cause analysis of equipment failures while adhering to internal Service Level Agreements (SLA).
- Provide training and mentorship to Engineering Operations Technicians, fostering a strong team culture.
- Establish and implement new standard operating procedures for the team and vendor support groups.
- Participate in new facility build-outs and projects aimed at enhancing current operational efficiency.
- Work outside regular hours for maintenance and respond to emergency calls when necessary.
- Effectively communicate complex technical concepts to a non-technical audience.
- Collaborate with IT managers and business leaders to coordinate projects, manage capacity, and enhance facility performance and safety.
- Ensure compliance with safety procedures for staff and vendors.
- Develop benchmarks and reports on the operations and maintenance of critical facilities.
- Utilize Microsoft Excel, Word, and Outlook for daily administrative tasks.
Physical Requirements: - Ability to lift and/or move up to 39 pounds independently.
- Engage in group lifts for objects over 40 pounds.
- Perform construction tasks while using ladders and maintaining balance.
- Regularly walk, use hands to handle objects, and perform various physical activities.
- Operate in environments requiring ear protection.
About the Role: This position is vital for ensuring operational readiness of electrical and mechanical equipment. As a Chief Engineer, you will address hands-on troubleshooting of crucial data center equipment while overseeing the technicians responsible for this work. Engage in various projects, working both independently and collaboratively with local and global teams.
About AWS: Amazon Web Services (AWS) is the leading cloud platform recognized worldwide. As innovators in cloud computing, we serve a broad range of customers, from startups to Fortune 500 companies, with a comprehensive suite of services.
Diversity and Inclusion: AWS values diverse experiences. We encourage all candidates, regardless of their backgrounds or career paths, to apply. We believe that unique perspectives foster innovation and enhance our workforce.
Work-Life Harmony: We support a healthy work-life balance, allowing you to achieve your professional goals without sacrificing personal commitments.
Career Development: With ongoing mentorship and ample knowledge-sharing opportunities, we are dedicated to helping you develop into a multifaceted professional.
Join us in creating a better cloud computing experience.