CHECK-IN RECEPTIONIST CHARACTERISTICS OF WORK: Mississippi Sports Medicine and Orthopedic Center is searching for a dedicated Check-In Receptionist who can handle working in a fast paced clinic environment with a positive attitude and a strong desire for efficiency. This position is entry-level which involves the check-in and scheduling for patients seen in clinic. Check-In Receptionists are the company's first line of contact when entering the clinic, thus, every contact made is an opportunity to provide an exceptional customer service experience.
EXPERIENCE / EDUCATIONAL REQUIREMENTS:Education: - Graduate of four-year high school
Experience: - Three (3) year experience related to described duties preferred
ESSENTIAL FUNCTIONS: - Check-In and schedule patients for physicians
- Demonstrate empathy and active listening during patient encounters
- Must have outstanding customer service skills and work well under pressure
- Clearly understand all HIPAA guidelines and ensure guidelines are followed in all situations
- Provide timely response to patient and supervisor requests
- Possess great data entry skills
- Strong ability to multi-task
- Strong user level of computer skills
- Must be able to arrive to work no later than 6:50am to begin clinic at 7:00am.
- Must be able to stay at work until 5:00pm when necessary; clinic normally ends at 4:30pm.
- Must be able to work one Saturday a month from 7:00am-11:00am during football season (Aug.-Nov.)
- Must have reliable transportation and willing to travel to Jackson, Madison, and Flowood offices.
Important Note: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click to start the assessment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.