Channel Sales Manager

SUMMARY

The Channel Sales Manager leads our reseller and distribution network for vacuum pumps and associated hardware across multiple market segments, including semiconductor manufacturing, industrial production, scientific R&D, pharmaceuticals, biotech, aerospace, and more.

This is a hybrid role combining channel development, sales enablement, and conflict resolution between our reseller partners and direct field sales team. You'll ensure our partners are equipped for success while keeping internal sales efforts aligned and collaborative.

Candidate must sit on either the Pacific or Eastern coast and be able to travel up to 30%.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Channel Development & Management
  1. Identify, onboard, and develop strong relationships with resellers and distribution partners.
  2. Implement and maintain structured partner programs, training, and enablement initiatives.
  3. Monitor and evaluate channel partner performance, ensuring KPIs and sales targets are met.
• Sales Strategy & Execution
  1. Drive sales through the channel ecosystem.
  2. Develop regional/channel-specific sales plans and promotional activities.
  3. Collaborate with marketing to execute campaigns tailored to the channel.
  4. Develop vertical-specific sales strategies tailored to key markets (semiconductor, pharma, industrial, etc.).
• Conflict Resolution & Alignment
  1. Act as a neutral, solutions-oriented liaison between resellers and direct sales teams.
  2. Implement and enforce clear rules of engagement, deal registration processes, and escalation protocols.
  3. Ensure transparency and fairness in lead handling, pricing, and account ownership.
• Cross-Functional Collaboration
  1. Work closely with Product Management, Customer Support, and Engineering to ensure partner feedback is heard and acted upon.
  2. Coordinate with logistics and supply chain to ensure timely delivery and support for partners.
• Reporting & Insights
  1. Utilize SAP to manage pricing, order tracking, partner accounts, and sales forecasting.
  2. Maintain accurate records of partner activity, forecasts, and pipeline development.
  3. Provide regular performance reports and market feedback to internal stakeholders.

Supervisory Responsibilities

None

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work requires computer skills (word processing, CRM, and data-entry), attention to detail and accuracy. Communication skills including listening and speaking are required for interaction with other employees. Strong interpersonal skills, the ability to balance multiple tasks and any stress associated with the duties and responsibilities of this position are essential requirements in the performance of this job.

Secondary duties with added requirements may be assigned from time to time.

POSITION REQUIREMENTS

Company Values

Pfeiffer Vacuum believes that we are all suppliers and customers of someone in our organization. Our employees must be able to demonstrate this customer-centric belief - which means that you are value-adding, reliable, performance-driven, innovative, service-minded, and agile - in all of their business activities. We expect that our company values of open mindedness, trust, communication, thinking strategically/being creative, being courageous, accountable, and humble, ethical sensitivity/compliance, resilience/facing diversity and fostering a culture of empowerment, engagement and collaboration will drive the actions of our employees.

General Qualifications

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Business Acumen - Ability to grasp and understand business concepts and issues.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Customer Oriented - Ability to serve both external and internal clients by focusing effort on meeting clients' needs, understanding their concerns, and seeking to build trust.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Decision Making - Ability to make critical decisions while following company procedures.
• Honesty / Integrity - Ability to be truthful and be credible in the workplace.
• Negotiation Skills - Ability to reach outcomes that gain the support and acceptance of all parties.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Planning - Ability to organize, manage and champion a development plan to completion.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using her own drive or initiative.
• Presentation Skills - Ability to effectively present information publicly.
• Persistence - Ability to complete tasks or continue in a course of action despite opposition or discouragement.
• Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.

Education and/or Experience

• Bachelor's Degree (four-year college or technical school) Required, Field of Study: Business or Engineering: Preferred
• 5+ years of experience in channel sales or distribution management, ideally in industrial equipment or hardware
• Solid understanding of vacuum pump technologies, leak detection and associated hardware preferred
• Excellent interpersonal, negotiation, and conflict-resolution skills
• Strong analytical skills

Language Skills

The ability to communicate in English verbally and in writing is essential.

Mathematical Skills

Ability to perform basic mathematical calculations required.

Reasoning Ability

Must be able to multitask and operate in a fast-paced environment, while maintaining a disciplined approach to complete all tasks. The ability to understand the department's needs and requirements is essential. Must be able to solve both practical and complex problems and deal with a variety of factors in situations where only limited standardization exists.

Certificates, Licenses, Registrations

Valid driver's license and satisfactory driving record are required at the time of hire and periodically thereafter.

TOOLS AND/OR EQUIPMENT

This position uses a computer extensively with demonstrated abilities in the use of Microsoft products as well as other common office type equipment. Additionally, the use of SAP CRM and ERP systems will be required. Will also be utilizing Pfeiffer Vacuum's range of products for demos, trade shows, and customer support.

WORK ENVIRONMENT

This position may work in various environments including office, home, or customer site settings.

Pfeiffer Vacuum is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact Christina Feeney at .