Certified Pharmacy Technician

Job Title: Pharmacy Tech

Location: Hybrid- Detroit, MI

Job Type: Contract, FTE

Expected hours per week : 40hrs per week

Schedule: Hybrid, Mon- Friday 8am- 5pm

Pay Range (must include "per hour"): $16-19hr

Benefits: 80 hours paid time off, paid holidays, medical insurance contributions, dental vision and our 401k retirement savings plan

Job Description:
This Pharmacy Technician Role is within a remote contact center. We service Blue Cross Blue Shield of Michigan and Blue Cross Network Medicare Part D Members and Providers. Our goal is to handle inbound mail related to M3P program, as well as Member and Provider inquiries concerning benefits and coverage determinations. Our timeframes are extremely tight (urgent 24 hours, standard 72 hours).
A. Work Hours

• Monday thru Friday 8am and as late as 6pm on in office days. On-site on rotational basis. Schedules are subject to change based on business needs. Help desk is opened Mon. - Fri. 8am to 9pm.

• Peak Season Oct. to Mar.

• Schedules are based on seniority and company needs

Top 3 Required Skills/Experience - The most important must-have skills.

• Retail Pharmacy experience - at least 2 years

• Good computer skills (Typing, outlook, excel, etc)

• Good fundamental knowledge of drug names and drug classes

Required Skills/Experience - The rest of the required skills/experience. Include:

• Exceptional Customer Service

• Detail Oriented

• Ability to multi-task

• Willingness to accept change

Preferred Skills/Experience - Optional but preferred skills/experience. Include:

• Call center experience

• CMS knowledge
Education/Certifications - Include:

• CPhT preferred (Certified Pharmacy Tech licensed)

INDEPI

Work Location: In person