Certified Medical Assistant

Durham, North Carolina

Duke Health
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At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Regional Hospital

Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, accordingto U.S. News and World Report for . Duke Regional Hospital is the second largest of Duke Health's three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.

Duke Nursing Highlights:
  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistentlyrecognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle.
  • Relocation Assistance (based on eligibility)
Department Profile

The Wound Care Clinic at Duke Regional Hospital is a hospital based specialty clinic that provides comprehensive wound care to patients with chronic and hard-to-heal wounds. Our specialists provide comprehensive wound management for pressure injuries, open skin wounds caused by injury or surgery, venous ulcers (caused by poor blood circulation in the leg veins), non-healing surgical wounds, neuropathic foot wounds, and concerns related to broken or weeping skin.

Shift Information

Fulltime

Four (10) hour shifts

Monday-Thursday, No weekends or holidays

Occ Summary The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Work Performed
The Medical assistant is a critical part of the patient care team, managing the flow of the clinic schedule. Typical daily tasks are to take medical histories and record vital signs, greet patients, answer telephones, assist with medical forms, assist with procedures for patients, prepare patients for examinations assist during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record. The MA will become familiar with bedside cleaning of medical instruments prior to high level disinfection Other tasks could include telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed. Performs other clinical functions as delegated and supervised by the physician. Performs other administrative duties as delegated. The CMA has the opportunity to advance their professional career using the clinical ladder and participate in clinic committees.

Knowledge, Skills and Abilities
Good customer service skills. Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming. Heavy lifting and the ability to transport stretcher and wheel chair patients may be required.Working knowledge of sterile techniques and special procedures that are applicable to work performed.Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions. Age specific competencies.Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information. Ability to establish and maintain effective working relationships with patients and clinic staff. Typing skills. Medical terminology. Levels II and III Ability to independently seek out resources and work collaboratively.

Level Characteristics
N/A

Minimum Qualifications Education Level I Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience
Level I No experience required. Level II Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

Degrees, Licensures, Certifications
Level I Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Level I Graduation from accredited Medical Assistant program stronglypreferred. High school or GED graduation required.Level II Graduation from a medical assistant program accredited bythe Commi ssion on Accreditation of Allied Health Education Programs(CAAHEP) or th e Accrediting Bureau of Health Education Schools (ABHES)strongly preferr ed. High school or GED graduation required.Level III Graduation from a medical assistant program accredited bythe Commission on Accreditation of Allied Health Education Programs(CAAHEP) or the Accrediting Bureau o f Health Education Schools (ABHES)strongly preferred. High school or GED graduation required.Level IV Graduation from a medical assistant pro gram accredited bythe Commission on Accreditation of Allied Health Educa tion Programs(CAAHEP) or the Accrediting Bureau of Health Education Scho ols (ABHES)strongly preferred. High school or GED graduation required.

Experience

Level I No experience required.Level II 1 year of clinical experience as a Medical Assistant,Certified in a c linical setting.Level III 2 years of clinical experience as a Medical Assistant,Certified in a clinical setting.Level IV 3 years of clinic al experience as a Medical Assistant,Certified in a clinical setting.Not e: 1 year of experience will be provided for an Associate degree inMedic al Assisting.General Ladder Statement: In addition to the education and experiencenoted, applicants must meet all requirements set forth in the MedicalAssistant, Certified (CMA/RMA) Ladder Program document for Levels II,III, and IV.

Degrees, Licensures, Certifications

Level I Certification by AAMA, AMT, NHA-CCMA, NCMAor ARMA required.BLS re quired.Level II Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA re quired.BLS required.Level III Certification by AAMA, AMT, NHA-CCMA, N CMA or ARMArequired. BLS required.Level IV Certification by AAMA, AMT , NHA-CCMA,NCMA or ARMA required.BLS required.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

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Date Posted: 16 April 2025
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