We re on the lookout for an ambitious and personable leader to join our team as Centre Manager. This is a fantastic opportunity for someone with a passion for operational excellence, exceptional attention to detail, and a drive to deliver outstanding client experiences.
As a Centre Manager, you'll be at the heart of our operations leading the team, supporting clients, and ensuring everything runs like clockwork.
Key Responsibilities
- Leadership & Team Development: Inspire and guide your team to perform at their best.
- Operational Excellence: Maintain and improve operational processes to meet high standards.
- Client Relationship Management: Build strong relationships and deliver a best-in-class client experience.
- Financial Oversight: Monitor budgets and contribute to the financial health of the centre.
- Facilities Management: Ensure the centre is a safe, welcoming, and efficient environment.
Who We re Looking For
- Detail-Oriented: You notice the little things that make a big difference.
- Leads by Example: You re hands-on, approachable, and always professional.
- Customer Centric: You put people first and thrive on creating positive experiences.
- Adaptable & Resilient: You keep calm under pressure and pivot when needed.
- Self-Driven: You re motivated and take initiative to keep things moving.
What You Bring
- Leadership Experience: 5+ years managing teams in fast-paced, client-facing environments.
- Operational Expertise: Strong knowledge of compliance, process improvement, and efficiency.
- Client-Focused Mindset: Excellent communication and relationship-building skills.
- High Standards: Commitment to quality, safety, and consistency.
No serviced office experience? No problem. If you have transferable skills and a hunger to learn, we ll support you every step of the way with tailored training and development.
Perks & Benefits
- Competitive Salary
- Annual Discretionary Bonus
- 33 Days Annual Leave (including bank holidays)
- Enhanced Pension Scheme
- Access to Onsite Gym
- Employee Assistance Programme (EAP)
- Social Events & Team Gatherings
Ongoing training and development to support your growth