Description ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes a difference.
ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position.
Hiring Pay Ranges: $19.25 - $25.25 per hour
- Central Operations Reporting Specialist I - $19.25 - $22.63 per hour
- Central Operations Reporting Specialist II - $20.50 - $25.25 per hour
- This position may be eligible to receive an additional $1.00 per hour is approved for the Spanish Communication Assistant Program
- The hiring pay range for this position is commensurate with the level of relevant experience and education.
Health & Wellness Benefits (Subject to Eligibility Requirements) - Minimum 4 Weeks of Paid Time Off (PTO)
- 11 Paid Holidays
- Medical, Dental, and Vision Insurance
- Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts
- Company provided Live, AD&D, and Disability Insurance with supplementation options
- 401(k) plan with discretionary company match and profit sharing
- Discretionary annual bonus and employee referral incentives
- Employee Assistance Program (EAP)
- Tuition Reimbursement Program
- Spanish Communication Assistant Program Incentive
- Employee Banking Products
Summary - Responsible for a variety of operational tasks with direct regulatory and legal implications, including annual processes and special projects. Responsible for departmental tasks including charge-off and recovery reporting, unclaimed property processing, garnishments and levies, dormant accounts and decedent accounts.
Essential Duties and Responsibilities - Assists with the creation of policies and procedures for all departmental tasks.
- Assists with internal audits, examinations, and governmental requests.
- Identifies opportunities to modify processes to meet operational goals, including becoming more efficient, decreasing errors, and minimizing risk exposure.
- Assists and/or leads meetings, as necessary, related to projects.
- Completes the following daily/monthly/annual departmental tasks with their deadlines with a degree of accuracy and minimal assistance: Regulation D Monitoring, Charge-off and Recovery Reporting, Unclaimed Property Processing, Garnishment and Levy Processing, Dormant Account Monitoring, B-Notice Processing, Interest Rate Updates, Decedent Account Processing, and other tasks as assigned by management.
- Ensures regulatory and statutory compliance with the tasks listed above.
- Maintains professional and technical knowledge by attending educational workshops, viewing webinars, and analyzing published materials related to the department's tasks.
- Works independently or with a team to complete departmental objectives.
- Creates reports to further departmental objectives, as needed.
- Adapts to shifting priorities and responsibilities (i.e. departmental daily tasks versus projects) within the department with ease.
- Utilizes strong communication skills, both written and orally, when communicating with others and making recommendations.
- Effective multi-tasker with excellent time management skills.
- Communicates effectively both written and verbally with internal and external customers, vendors, and management.
- Processes daily tasks with a high degree of accuracy due to the nature of the departmental tasks.
- Possesses the ability to work independently or on a team with management oversight.
- Exhibits excellent analytical and problem-solving skills, including the ability to accurately gather, analyze and interpret data, identify and define problems and make recommendations for resolution.
- Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position.
- Delivers quality of service as defined by department standards.
- Maintains confidentiality as defined by department standards.
- Supports the company's Mission, Vision, and Values.
- Other duties may be assigned.
Central Operations Reporting Specialist I - Performs the duties above with moderate direction and supervision.
- Follows procedures and completes tasks assigned with moderate prompt.
- Occasionally suggests opportunities to reduce errors or improve processes.
- Occasionally assists with other duties (i.e. training, escalations, completing quality control reviews, helping teammates, drafting and/or editing procedures or communications, projects, etc.).
Central Operations Reporting Specialist II - Performs the duties above with minimal direction and supervision.
- Follows procedures and completes tasks assigned with minimal prompt.
- Leads by example and encourages others by demonstrating exemplary behavior.
- Regularly suggests opportunities to reduce errors or improve processes.
- Regularly assists with other duties (i.e. training, escalations, completing quality control reviews, helping teammates, drafting and/or editing procedures or communications, projects, etc.).
Education and/or ExperienceCentral Operations Reporting Specialist I - 1 year of financial industry and/or customer service experience, or an equivalent combination of other work history and/or education.
- High school diploma or General Education Degree (GED) required.
- Preferred experience with Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint.
- Preferred understanding of banking products, services, forms, and regulations.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Central Operations Reporting Specialist II - 2 years of financial industry and/or customer service experience, or an equivalent combination of other work history and/or education.
- High school diploma or General Education Degree (GED) required.
- Preferred intermediate experience (i.e. 2+ years) with Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint.
- Preferred intermediate understanding of banking products, services, forms, and regulations.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Schedule: Monday - Friday, 8:00am - 5:00pm
Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / Veteran ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development, and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law.
ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that Applicant not provide information on age, date of birth, or graduation date from any academic institution, including on resumes.
Anticipated Date of Application Window Closure: 06/27/2025 (or until filled)