Center Medical Director

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we've created lies in Carbon Health's custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That's why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

Strong healthcare operations leader and practicing clinician responsible for the oversight of a Carbon Health center within a region. A successful Center Medical Director is intrinsically motivated, challenge-driven, rethinks traditions and genuinely cares about employees and patients. The Center Medical Director acts with an owner's mindset, cultivating new ideas for driving business performance by leading the center team, managing financial outcomes, and supporting patient retention and growth through effective operations and direct patient care.

KEY CAPABILITIES

Collaborate: Shares information with others so there are no surprises; facilitates effective collaboration among center medical directors, center managers, and external partners

Drive Outcomes: Eliminates obstacles that affect organizational performance

Influence and Inform: Negotiates skillfully in tough situations; facilitates management of differences by addressing them openly and encouraging mutually beneficial resolutions

Demonstrate Accountability: Acts with a clear sense of ownership with exceptional organization and time management skills; establishes clear responsibilities and processes for delivering, monitoring and measuring results

Manage through Ambiguity: Coaches others in finding solutions and accomplishing goals despite incomplete information

Develop Self & Others: Provide real-time coaching to others, mentors key talent and takes significant action for effectiveness in current and future job

WHAT YOU'LL DO

Patient Care

Deliver up-to-date, evidence-based, and compassionate care to patients in center

Supervise clinical care performed by clinician team of physicians, PAs and NPs

Effectively communicate and operationalize Carbon Health's mission, vision and values

Engage in special projects related to clinical quality improvement and innovation

Lead regular team meetings, resolve conflict, motivate employees and foster a culture of communication that promotes employee retention and the highest quality of patient care

In partnership with the Center Manager, set, communicate and maintain the highest quality of care and safety standards

Approximately 30 hours per week of direct patient care.

Conduct pre-placement/post-offer, commercial driver and workers' compensation examinations, OSHA medical surveillance evaluations, review confidential medical documents to address work status issues, and respond to urgent, non-work-related medical conditions that occur in the workplace

Financial Accountability

Demonstrate working knowledge of financial statements, center billing procedures and all insurance types and payor guidelines; adjusts, in coordination with district and regional leadership

Responsible for being up-to-date and knowledgeable with regard to diagnostic and procedure coding, and how it affects reimbursement (training staff as needed)

Institute necessary modifications to procedures and center resource commitments as financial changes dictate

Experiential Outcomes

Inspirational leader who encourages their team to solve their own problems, empowers through communication, feedback and recognition

Interview, onboard and mentor clinician team

Identify clinical and patient experience educational opportunities for your team

Perform chart audits and one-to-one evaluations of clinicians on a monthly basis

Manage payroll targets; create and maintain clinician schedule for your sites

Respond to patient and staff complaints regarding clinicians

Maintain a high-standard of patient care that amplifies patient experience goals to ensure NPS scores are met and exceeded

Identify, plan and participate in marketing activities and community events that increase patient volume and engagement

ABOUT YOU

Active MD or DO license, board certified or board eligible; family, IM with Peds or emergency medicine

Minimum 2 years of experience in ER, urgent care or similar setting

Ability to consult and treat patients of all ages

1+ year leading others in a healthcare setting

Understanding of financial statements, P&L management and HR business processes

Active listener that uses soft skills to build and maintain trusting relationships at all levels of the organization

Excellent communication and interpersonal, time management, planning, organizational, analytical, problem-solving, and critical thinking skills

Experience in Occupational Medicine/Workers Compensation preferred or willingness to get trained

Current Federal Motor Carrier Safety Administration (FMCSA) medical examiner certification or willingness to obtain within 60 days of hire

BENEFITS

Medical, dental & vision coverage, effective first day of employment

Health Savings Account & Flexible Savings Account option for health care & dependent care

Paid time off, paid sick leave, paid training time

401k retirement savings plans with employer match

Life & Disability Insurance

Medical malpractice and tail insurance

State license, board certification and BLS reimbursed for full-time providers

DEA & DOT certification will be reimbursed where it is required for practice

Complimentary subscriptions to point-of-care reference tool, DynaMedex

Hippo Education subscription, internal education resources and clinical rounds to support continuing medical education requirements

Some benefits dependent on specialty and employment status

We recognize that the key to success lies in valuing the minds, experiences, and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal-opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider employment-qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.