Center Manager

Gloucester, Massachusetts

Element Care
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Great Life work Balance position with excellent benefits.

The Center Manager manages the activities of the center which includes the daily operations, quality management, service delivery and cost containment. Position also ensures compliance with established Federal, State and PACE regulations.

This is a full-time position, Monday- Friday 8-4 position; no nights, weekends or holidays.


Responsibilities:

  • Manages the day to day clinical practice standards, staffing with Department Directors, payroll, budgets, fiscal management of cost savings and workflow efficiencies and quality improvement.
  • Ensures compliance with federal, state and local regulatory requirements and established departmental policies and procedures.
  • Monitors the quality of service and utilization of standards of the IDT.
  • Develops and implements quality improvement plans with the IDT involvement.
  • Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service. Attends home care rounds and follows up on recommendations.
  • Works with health care providers outside of the center to coordinate interdisciplinary approach to providing continuity of care, including utilization management. Ensures the continuation of our community partnerships and helps to develop new ones.
  • Ensures staff provides the highest quality of patient care and services. Delivers performance warnings when necessary.
  • Investigates and resolves participant concerns regarding care and services. Follows up on grievances, service requests and appeals.
  • Provides initiative in problem identification, engages in proactive solutions, and utilizes resources effectively.
  • Utilizes center-based staff to assist in the day-to-day operations as needed.
  • Facilitates morning meetings, care plan sessions, falls discussions, and afternoon debriefs.

Qualifications:

  • Bachelor's degree required, Master's degree preferred in social work, nursing, health care administration or a related field.
  • Minimum of 5 years of experience managing professional staff.
  • Minimum of 2 years experience working with a geriatric population.
  • Proven experience in developing and delivering successful business strategies through the use of intuitive business acumen.
  • Knowledge of operations management.
  • Demonstrated leadership and motivation skills.
  • Ability to initiate and drive changes; demonstrated results-driven approach.
  • Demonstrated knowledge of quality improvement, clinical care delivery processes, staffing and budgeting.
  • Demonstrated interpersonal communication skills.
  • Covid vaccine required.

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Retirement plan
  • Supplemental benefits


EEO Statement

Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.

Element Care is committed to valuing diversity and contributing to an inclusive working environment.



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Date Posted: 11 May 2025
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