Primary Roles & Responsibilities:
- Proven experience as network technician/administrator or relevant position
- Outstanding diagnostic, problem-solving and analytical skills
- Excellent written, oral, and interpersonal communication skills
- Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
- Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration
- Review, design, and implement solutions for our customers to meet their requirements
- On-call status when needed for afterhours troubleshooting and network incidents
- Complete network equipment installation, testing, maintenance, and configuration activities of a variety of network equipment
- Responsible for implementing standard changes
- Participate in meetings and represent the company with customers, vendors and provide input on various initiatives
- Keep updated on emerging technologies and standard business practices
- Perform network closet clean-up, switch port optimization, and survey work as needed.
- Represent the organization when needed in technical meetings and briefings
- Propose and implement hardware and software upgrades that will improve the performance and reliability of the network system
Required Qualifications:
- Active CCNA certification
- 2-5 years of experience with Cisco Routers and Switches
- Solid knowledge of Cisco command line configuration
- General comprehension of the various components and sub-components of data center infrastructure.
- Excellent judgement and analytical skills, ability to prioritize tasks based on fluctuating needs
Supervisory Responsibility
This position has no direct reports.