About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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Location Description Welcome to the The Belgrove, a distinguished new property in the Pyramid Global Hospitality portfolio set to open this year as a 4-Diamond resort. Located in the heart of West Palm Beach, our resort will feature 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience.
At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer various positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.
Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today.
Overview Imagine yourself in a meaningful role as a Catering Event Manager, that will contribute to the successful launch of what is soon to be the newest luxury resort in West Palm Beach with one of the highest ranked Golf experiences in Florida. Your contribution will be crucial in implementing our brand's service strategy, enhancing every guest experience-from exclusive executive retreats to stylish intimate weddings.
About The Belgrove: The Belgrove is a luxury resort, part of the Autograph Collection by Marriott International, with elegant indoor and outdoor event spaces in the heart of West Palm Beach. We will offer top tier catering and event services for weddings, corporate events, private parties, and other special occasions. We are known for our exceptional customer service, exquisite cuisine, and attention to detail, which help make every event memorable.
Job Summary: The Catering and Events Services Manager will be responsible for selling, planning, coordinating, and executing events at The Belgrove. This role requires a strong background in sales & event management, catering operations, and client relations. The ideal candidate is detail-oriented, highly organized, and passionate about exceeding sales goals and delivering exceptional experiences.
Key Responsibilities: - Oversee the entire lifecycle of events, from initial client consultations to event execution and follow-up.
- Coordinate with clients to understand their vision, goals, and preferences, ensuring their needs are met.
- Develop detailed event proposals, timelines, and budgets for clients.
- Work closely with the culinary team to design menus that meet the client's preferences and dietary needs.
- Manage logistics, including setup, vendor coordination, staffing, and ensuring that all events are delivered to a high standard.
- Collaborate with banquet event staff, ensuring smooth operations during events and managing any issues that arise.
- Build and maintain relationships with clients, vendors, and internal teams.
- Ensure compliance with health and safety regulations at all events.
- Handle client feedback and concerns professionally, ensuring satisfaction with services provided.
- Develop and implement marketing strategies to attract new clients and grow the events business.
- Strategically solicit business in alignment with individual and team goals.
- Monitor industry trends and innovate to keep The Belgrove's offerings competitive and appealing.
- Maintain accurate records of events, contracts, and financials for reporting purposes.
Qualifications - Bachelor's degree in hospitality management, Event Planning, or a related field (preferred).
- Demonstrated ability to consistently achieve sales targets and expand market share
- Minimum of 2-4 years of experience in event planning and catering sales & management
- Strong leadership and team management skills
- Excellent communication, negotiation, and customer service abilities
- Knowledge of Group Management Systems with CI/TY ideal to have
- Knowledge of other event management software like Social Tables
- Knowledge of lead management systems like CVENT, Wedding Wire & The Knot
- Proficiency in Microsoft Office Suite
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Willingness to travel and attend industry events as required
- Ability to work flexible hours, including weekends and evenings, based on event schedules.
Physical Requirements:
- Ability to stand, walk, and move continuously for extended periods
- Comfortable working in varying temperatures
- Capable of lifting up to 10 pounds
Anticipated Start Date: As soon as possible after successful Human Resource checks
Why join The Belgrove and Pyramid Hospitality?
Join us at the launch of our sophisticated new luxury resort and make your mark. Experience our pyramid leadership culture that values people first, talent development, and high-performance teams, in an environment dedicated to your success and work with one of Marriott's beloved style brands - The Autograph Collection.
The Belgrove Resort is an equal opportunity employer committed to fostering diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, veteran status, or any other status protected by law.
Join us in an exciting role where your passion for sales, strategic thinking, and dedication to guest satisfaction will drive our resort's success. If you're ready to make an impact, apply now and be part of our vibrant team.