Casualty Claims Representative
Will be filled at the appropriate level based on experience
Do you have strong investigation skills, an inquisitive nature and enjoy problem solving? Are you a go-getter with high initiative, a team player and a lifelong learner? Do you thrive in a work environment where you must work independently with limited direction, multi-task, and have strong organizational skills? If so, this could be a great opportunity for you.
Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.
What You'll Do: As a Casualty Claims Representative, you will investigate, evaluate, negotiate and settle assigned claims involving casualty insurance coverage. You must investigate the facts of the loss, interpret the policy, and determine whether the loss is covered and if our client member is liable. You will also determine the value of the loss and assist in setting appropriate reserves. While handling the claim, you will prepare detailed and organized running notes, written reports and documentation in accordance with established procedures. As a Casualty Claims Representative, you must keep a service-oriented attitude at all times by maintaining professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, doctors, attorneys, and others.
What It Takes to Join Our Team:
- College degree or equivalent plus 1+ years of experience is required. Insurance, claims and/or casualty claims experience is preferred.
- Continued progress towards industry education and maintenance of designations is expected (AIC, SCLA, CPCU).
- Must have high attention to detail, strong organizational skills, and a good work ethic.
- Exceptional customer service skills are required - including strong verbal and written communication skills.
- Strong computer skills are required to quickly learn our multiple systems.
- Must have the ability to negotiate and cope with stressful situations, as well as exercise independent judgment to arrive at decisions through sound, logical reasoning in order to handle more complex claims.
- A valid driver's license and satisfactory Motor Vehicle Records are required.
- Some travel with overnight stays is required, to attend off site meetings and training schools.
- Be able to work from our office in Eagan, Minnesota.
What We Offer You: When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Farm Bureau where the grass really IS greener.
If you're interested in joining a company that appreciates employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today.