Casino Product Manager

Title- Casino Product Manager
Contract to hire
Location: 2 S. Biscayne Blvd, Miami, FL 33132
Onsite 4 days a week

Must have gaming/casino experience.
Needs to have more digital and casino loyalty experience, dealing with the customer aspects with the app and the website and great communication skills.
He felt like some of these folks were more slots, boots on the ground.

We are seeking a visionary and innovative Digital Casino Experiences Product Manager to join our Digital Product Team. In this role, you will collaborate with product, design, engineering, and business stakeholders across the corporation to define the vision for our casino guest experiences across all digital touchpoints, including pre-cruise marketing, casino loyalty management, and shipboard/casino experiences. You will be responsible for the successful launch of digital products from ideation through implementation, as well as ongoing optimization. The ideal candidate will have a strong background in product management, a passion for digital gaming, and a deep understanding of the casino industry.

Responsibilities

• Develop and execute product strategies that align with the company's vision and goals. Identify market opportunities and define product roadmaps.

• Lead product, design, and engineering teams in the development and launch of customer-facing digital casino experiences.

• Collaborate with design to create engaging and intuitive digital casino experiences. Ensure products meet high standards of usability and customer satisfaction.

• Partner with business stakeholders and marketing teams to ensure seamless product development and launch. Facilitate communication and coordination across departments.

• Communicate product vision, strategy, and progress to stakeholders. Gather feedback and ensure alignment with business objectives.

• Monitor product performance using analytics tools. Identify areas for improvement using data-driven decisions and implement changes to optimize user engagement and revenue.

• Stay updated on emerging technologies and trends in the digital gaming and casino industry. Drive innovation and continuous improvement in product offerings.

• Work across multiple teams simultaneously, thrive in a fast-paced and dynamic environment, and connect unexpected threads across teams.

Qualifications

• 5 years of gaming industry experience.

• 5-7 years of experience in product management, preferably in the digital gaming or casino industry.

• Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in product management tools and methodologies.

• Deep understanding of digital gaming, casino operations, casino marketing, and loyalty. Knowledge of gaming/hospitality systems, with social gaming a plus.

• Bachelor's degree required, with an MS/MBA or other relevant advanced degree preferred.

• Significant experience in leading teams/organizations in bringing high-quality, customer-facing digital products to market.

• Exceptional verbal, presentation, written communication, and project/program leadership skills.

• bility to travel for shipboard and onboard casino visits (as needed).

• bility to have fun and create engaging digital experiences is a must.