Case Aide

Salary : $39,457.60 Annually
Location : Media, PA
Job Type: Full-Time
Job Number:
Department: Public Defender
Opening Date: 04/06/2025

Summary

Case aides administratively support attorneys and receive visitors to the Office of the Public Defender. The Office of the Public Defender is seeking an organized, personable, patient and resourceful person to fulfill this critically important position.
Essential Duties

Under the direction of the Case Aide Manager the case aide performs a variety of duties that include:

• Welcoming all visitors to the Office of the Public Defender including clients & their family members, attorneys, and any other guests to the office
• Conducting intake interviews to determine eligibility for services
• Making copies of paperwork brought in by defendants
• Entering client information into case management software and opening case files
• Ordering hearing and 911 transcripts
• Assisting with file maintenance, case tracking, and organizing materials for court
• Preparing conflict petitions, letters, and other documents
• Answering phone calls and messages, ascertaining the nature of the call and directing caller to appropriate person, & providing information within authorized limits

Qualifications

• High school graduate or equivalent
• Prior experience in a high-volume customer service position
• Strong computer skills, including Microsoft Office
• Strong verbal and written communication skills (Spanish fluency preferred)
• Able to multitask, prioritize, and manage time efficiently
• Ability to interact positively with colleagues and a wide spectrum of the public

Additional Information

Delaware County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, membership in an employee organization, political affiliation, or status as a veteran in the recruitment, selection, or hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act. EEO/AA
The County of Delaware offers a comprehensive benefits package to full-time employees including health care, dental, retirement, life insurance, holidays, vacation, and sick leave.
01

Are you agreeable to work fully in office without a hybrid remote, work from home option?

• Yes
• No

02

What is your minimum salary requirement?
03

Which of the following describes your highest level of Microsoft office (Microsoft word, Excel, Powerpoint) proficiency?

• I do not have enough skills to meet the definition of Basic level below.
• Basic
• Intermediate
• Advanced

Required Question