We are seeking a highly organised and detail-oriented Scheduler to join our team. The ideal candidate will play a crucial role in managing appointments, coordinating schedules, and ensuring efficient operations within the office. This position requires strong administrative skills and the ability to communicate effectively with various stakeholders.
Duties
- Manage and coordinate daily schedules for staff and resources.
- Communicate regularly with clients and their families to review care arrangements and ensure satisfaction, escalating issues where needed.
- Collaborate with the Registered Care Manager, Client Services Manager, and Quality Team to ensure service delivery aligns with CQC standards and internal quality expectations.
- Contribute to quality assurance activities, such as feedback calls, reviews, and documentation checks, to support the delivery of outstanding care.
- Schedule appointments, meetings, and events while ensuring optimal use of time.
- Maintain accurate records of all scheduled activities and changes.
- Communicate with clients and team members regarding scheduling needs and updates.
- Assist in the preparation of reports related to scheduling and resource allocation.
- Support administrative tasks as needed to ensure smooth office operations.
- Handle any scheduling conflicts or issues that arise promptly and professionally.
Qualifications
- Proven experience in an office or administrative role is preferred.
- Excellent organisational skills with a keen attention to detail.
- Strong communication skills, both written and verbal.
- Proficiency in using scheduling software and Microsoft Office Suite.
- Ability to multitask and manage time effectively in a fast-paced environment.
- A proactive approach to problem-solving with strong decision-making capabilities.
If you are passionate about organisation and efficiency, we encourage you to apply for this exciting opportunity as a Scheduler.
Job Type: Full-time
Pay: 28,000.00- 30,000.00 per year
Schedule:
- Monday to Friday
- Weekend availability