Are you passionate about maintaining high standards in care? Join First City and play a key role in supporting care quality and compliance across our services.
First City is a respected care provider committed to delivering outstanding care across Swindon and the surrounding areas. We are currently recruiting for a confident, detail-oriented, and supportive Compliance Administrator to join our team.
You MUST have:
- A minimum of 1 year' hands-on care experience - ideally within a community-based setting.
(Applications without this essential experience will not be considered.)
About the Role
This role is ideal for someone with practical care experience who is ready to transition into a compliance-focused position. You'll be responsible for supporting frontline staff, ensuring regulatory standards are met, and promoting a culture of continuous improvement.
Location: Swindon
Salary: 26,000 per annum
Hours: 40 hours per week (Monday to Friday, 08:30-17:00)
Some flexibility may be required based on business needs
Key Responsibilities
- Monitor and review alerts and care notes using our digital care management system
- Audit documentation and ensure compliance with CQC regulations
- Identify and address gaps in care delivery
- Escalate concerns to appropriate personnel and follow up on actions
- Support and guide staff through constructive conversations
- Promote best practices and quality assurance across the care team
- Conduct community-based shadowing to observe care delivery and align policy with practice
- Assist in developing action plans based on audit findings
Requirements
- Minimum 1 year hands-on care experience (ideally community-based)
- Familiarity with CQC standards, Fundamental Standards, and person-centred care plans
- Strong written and verbal communication skills
- Ability to confidently and professionally challenge poor practice
- Comfortable using computer systems and technology
- Friendly, proactive, and reliable with strong attention to detail
What We Offer
- Full training and ongoing professional development
- Access to Blue Light Card discount scheme
- Local motor maintenance discount
- 28 days' annual leave (including bank holidays)
- Free onsite parking
- Employee Assistance Programme (Health Assured)
- Workplace pension with Nest
- Refer-a-friend bonus scheme
Why Join Us?
At First City, you'll be part of a team that values quality, collaboration, and continuous improvement. If you're ready to grow your career in care and compliance, we'd love to hear from you.