Care Coordinator

A-Line Staffing is now hiring a Care Coordinator - Remote in the U.S.
The role would be working for a major healthcare company and has career growth potential.
This would be full time / 40+ hours per week.

If you are interested in this position, please contact Izzy P. at A-Line.

Care Coordinator Compensation

• The pay for this position is $20/hr

• Benefits are available to full-time employees after 90 days of employment

• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Care Coordinator Highlights

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs

• The required availability for this position is any 8-hour shift between 7:00 AM - 7:00 PM CST, Monday through Friday

• Training schedule: 8:00 AM - 5:00 PM CST for the first 4-6 weeks; virtual attendance is mandatory

• 100% Work From Home (Remote)

Care Coordinator Responsibilities

• Create and complete accurate referrals and applications in a centralized CRM system

• Resolve patient questions and concerns related to their healthcare journey

• Enter detailed, accurate, and clear notes into company software while on calls

• Make outbound follow-up and confirmation calls to patients

• Provide empathetic and supportive experiences by educating and guiding patients

• Communicate with referral sources including healthcare providers

• Manage patient accounts from initial contact through final approval or denial

Care Coordinator Requirements

• High School Diploma or GED

• 2-4 years of customer-facing experience or relevant combination of education and experience

• Ability to type a minimum of 40 WPM

• Proficiency with Microsoft Office products and video conferencing tools like Teams and Zoom

• Strong attention to detail and documentation accuracy

• Must have a distraction-free, private home workspace

• Must have high-speed internet (wired connection required)

• Attendance is mandatory for the first 90 days

Preferred Qualifications

• Previous call center or healthcare experience highly preferred

• Knowledge of insurance billing and pharmacy operations a plus

• Excellent verbal and written communication skills

• Ability to multitask and transcribe while speaking

• Self-motivated, independent worker with strong time management

• Professional, empathetic, and patient-centric attitude

• Desire to grow into a senior-level role

If you think this position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting.

A-Line Staffing is now hiring a Care Coordinator - Remote in the U.S.
The role would be working for a major healthcare company and has career growth potential.
This would be full time / 40+ hours per week.

If you are interested in this position, please contact Izzy P. at A-Line.

Care Coordinator Compensation

• The pay for this position is $20/hr

• Benefits are available to full-time employees after 90 days of employment

• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Care Coordinator Highlights

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs

• The required availability for this position is any 8-hour shift between 7:00 AM - 7:00 PM CST, Monday through Friday

• Training schedule: 8:00 AM - 5:00 PM CST for the first 4-6 weeks; virtual attendance is mandatory

• 100% Work From Home (Remote)

Care Coordinator Responsibilities

• Create and complete accurate referrals and applications in a centralized CRM system

• Resolve patient questions and concerns related to their healthcare journey

• Enter detailed, accurate, and clear notes into company software while on calls

• Make outbound follow-up and confirmation calls to patients

• Provide empathetic and supportive experiences by educating and guiding patients

• Communicate with referral sources including healthcare providers

• Manage patient accounts from initial contact through final approval or denial

Care Coordinator Requirements

• High School Diploma or GED

• 2-4 years of customer-facing experience or relevant combination of education and experience

• Ability to type a minimum of 40 WPM

• Proficiency with Microsoft Office products and video conferencing tools like Teams and Zoom

• Strong attention to detail and documentation accuracy

• Must have a distraction-free, private home workspace

• Must have high-speed internet (wired connection required)

• Attendance is mandatory for the first 90 days

Preferred Qualifications

• Previous call center or healthcare experience highly preferred

• Knowledge of insurance billing and pharmacy operations a plus

• Excellent verbal and written communication skills

• Ability to multitask and transcribe while speaking

• Self-motivated, independent worker with strong time management

• Professional, empathetic, and patient-centric attitude

• Desire to grow into a senior-level role

If you think this position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting.