Cardiac Monitoring Center Manager

Cardiac Monitoring Center Manager - San Francisco

Onsite Location(s): San Francisco, CA, US, 94101

About the role:
As a Cardiac Monitoring Center Manager, you will lead the site, including certified ECG Technicians and Supervisors, ensuring they are appropriately trained and meeting quality and performance expectations. Drive innovation and continuous improvement using your talents to transform patient outcomes. This Monitoring Center in CA is an ancillary site and requires this role to also support facilities operations on a limited scale. Partnering with your team, you will create solutions for Monitoring Center challenges and enhance the quality, cost, and delivery of services for patients.

Your responsibilities will include:

• Supervising, leading, coaching, and providing work direction to a team of supervisors who lead Certified ECG lab technicians, including performance management, new hire onboarding, and cross-training.
• Running day-to-day operations of the Monitoring Center, ensuring all workflows are appropriately staffed.
• Working as part of a core team with Clinical Education, Medical Safety, and Customer Support to enhance the team and processes performed.
• Driving innovation and change by communicating key business initiatives, promoting employee engagement, and specifically acting as a lean deployment leader; challenging the status quo.
• Meeting quality and accuracy objectives by ensuring compliance with quality systems, supporting continued education and clinical education initiatives, and coaching and mentoring team members.
• Developing and achieving Monitoring Center plans, and proactively identifying and resolving issues.
• Developing and communicating departmental goals to achieve established core metrics and possessing the ability to present metrics and administer the annual Tech bonus program.
• Investigating the root cause of non-conformances, and supporting remediation and communication to stakeholders.
• Leading by example by consistently adhering to company policies and procedures.
• Ensuring the integrity of data and executing required tasks in corporate data systems.
• Fostering an inclusive and positive work environment focused on enhancing employee engagement and retention.
• Possibly directing and controlling the activities and budget of one or more functional areas, divisions, product groups, projects/programs, and/or operations.
• Maintaining flexibility in scheduling. As we support patients 24/7, there is an infrequent possibility that a shift change might occur, or coverage is needed on holidays.

Required qualifications:

• Minimum of a bachelor's degree.
• Minimum of 5 years of relevant work experience.
• Minimum of 2 years prior people leadership experience.
• Proficient in Microsoft Office.

Preferred qualifications:

• Medical Device, ECG, or regulatory environment experience.
• Soft skills - proven ability to influence others.

Requisition ID:603111

Minimum Salary:$113200

Maximum Salary: $215000

The anticipated compensation listed above will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.