Firefly Ridge is a high volume glamping resort located 10 minutes south of Berkeley Springs, WV. Canvas tents with king or double beds, armchairs, linens and towels are provided, as well as hotel-like amenities that bring guests from all over the East Coast. Like the amenities and the aesthetic, the staff is a key contributor to the overall appeal and upscale vibe of Firefly Ridge.
We are looking for a part-time team member to work together with other staff, as well as independently, to create an engaging and posh experience for our guests.
Duties include:
- Turning over accommodations, bathhouse, and lodge to include cleaning and resetting between guest stays
- Hosting the experience with each guest, creating a welcoming and engaging environment by engaging with guests to ensure their stay is going well and assisting with issues/concerns
- Check in and check out guests as they arrive and depart
- Inspect tents and glamp sites to ensure that grills, firepits, and dining areas are free of damage or issues.
- Washing linens and towels on-site
- Maintaining inventory of items regularly
Requirements:
- Nature enthusiast
- Ability to lift upward of 40lbs
- Willingness to work outside in all weather conditions
- Positive attitude
- Ability to work independently, or as a team, with guidance
- Valid driver's license preferred
- Ability to work nights, weekends, holidays, day and evening shifts
Required qualifications:
- Legally authorized to work in the United States
- 16 years or older
Preferred qualifications:
- Access to personal devices for work: smartphone - any type
- Retail skills: customer service
- Able to work in an environment with fluctuating temperatures
- Comfortable handling customer complaints
- Able to stand for duration of shift
- Able to comfortably lift 40 lbs
- Available to work: weekdays
- Available to work: weekends
- Available to work: holidays